Balanced scorecard step-by-step for government and nonprofit agencies

""The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations."" -from Chapter Two The emphasis today on dem...

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Bibliographic Details
Main Author: Niven, Paul R. (-)
Format: eBook
Language:Inglés
Published: Hoboken, N.J. : J. Wiley & Sons, Inc c2008.
Edition:2nd ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627488606719
Description
Summary:""The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations."" -from Chapter Two The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies are also finding that, as financial resources decrease and demand for results increases, they too must institute performance goals along with programs and processes that consistently progress toward those
Item Description:Description based upon print version of record.
Physical Description:1 online resource (385 p.)
Bibliography:Includes bibliographical references and index.
ISBN:9781119197287
9781281381729
9786611381721
9780470327982