Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy

Nonmanufacturing organizations are rapidly discovering Six Sigma's immense potential to reduce costs, improve performance, grow revenue, strengthen focus, and empower people. To achieve these results in your organization, start right here. Ronald D. Snee and Roger W. Hoerl cover every level of...

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Detalles Bibliográficos
Otros Autores: Snee, Ronald D Author (author), Hoerl, Roger Wesley Contributor (contributor)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] Prentice Hall PTR 2004
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627340106719
Descripción
Sumario:Nonmanufacturing organizations are rapidly discovering Six Sigma's immense potential to reduce costs, improve performance, grow revenue, strengthen focus, and empower people. To achieve these results in your organization, start right here. Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing environments: deployment planning and strategy, project execution, methods, statistical tools, and more. Throughout, they illuminate key concepts with case studies from a wide range of businesses and functions. Drawing on their unsurpassed consulting experience, they systematically identify hurdles to success—and best practices for overcoming them. Whatever your Six Sigma goals, this book will help you achieve them faster—with less pain, cost, or risk. Using a proven Six Sigma deployment roadmap for nonmanufacturing organizations Planning strategies, execution tactics, customized methods and tools Leveraging the immense value of Six Sigma in your environment Realistically assessing the benefits of Six Sigma in nonmanufacturing organizations Driving ongoing success: lessons from real-world case studies Best practices for driving project-by-project improvement Aligning the entire organization behind Six Sigma From leadership commitment to team building—and beyond
Notas:Bibliographic Level Mode of Issuance: Monograph
Descripción Física:1 online resource (xxi, 326 p. ) ill
Bibliografía:Includes bibliographical references and index.
ISBN:9781281084163
9786611084165
9780131864481