Mcdst 70-271 exam cram 2

The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-271 exam, when c...

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Detalles Bibliográficos
Autor principal: Balter, Dan (-)
Otros Autores: Wiest, Philip Contributor (contributor)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Indianapolis, IN : Que Pub 2004.
Edición:1st ed
Colección:Exam cram 2 Supporting users and troubleshooting a Windows XP operating system
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627296606719
Descripción
Sumario:The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-271 exam, when combined with the 70-272 (the application exam for desktop support technicians), validates that a candidate can successfully answer (or escalate) all calls from end users. Co-written by best-selling author Dan Balter, the MCDST 70-271 Exam Cram 2 gives readers the essential information they need to know to pass this exam, focusing on exactly what they need to know. This book can be used as a sole study guide for those experienced with Windows XP or it is the perfect supplement guide for more comprehensive training materials, instructor-led classes, and/or computer-based training.
Notas:Bibliographic Level Mode of Issuance: Monograph
Descripción Física:1 online resource (p. )
Available also in a print edition