Selling luxury connect with affluent customers, create an atmosphere of beauty and impeccable service, and close the sale : lessons from Cartier, Lexus, the Four Seasons, Piaget, Dior, Moet-Hennessy, and other luxury brands

Praise for Selling Luxury ""Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty.""-Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA ""Selling Luxury is f...

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Detalles Bibliográficos
Autor principal: Lent, Robin (-)
Otros Autores: Tour, Genevieve
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, NJ : John Wiley c2009.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627267406719
Descripción
Sumario:Praise for Selling Luxury ""Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty.""-Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA ""Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights.""-Aaron Simpson, Group Executive Chairman, Quintessentiall What does it take to sell high-end luxury creations to the richest clients in the world? In Selling Luxury, Rob
Notas:Description based upon print version of record.
Descripción Física:1 online resource (179 p.)
ISBN:9780470498378
9781282291102
9786612291104
9780470498354