The Managers Pocket Guide to Diversity Management
This pocket guide will teach you the skills required to effectively manage a diverse workplace—not because it's the "right thing to do" or your organization requires it, but because it is good for business. Gain diversity awareness, tools, knowledge and techniques necessary to lift mo...
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Amherst :
HRD Press
2004.
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Edición: | 1st edition |
Colección: | Managers Pocket Guide Series
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627267306719 |
Sumario: | This pocket guide will teach you the skills required to effectively manage a diverse workplace—not because it's the "right thing to do" or your organization requires it, but because it is good for business. Gain diversity awareness, tools, knowledge and techniques necessary to lift morale, improve processes, bring access to new segments of the marketplace, enhance productivity and improve your bottom line. Step-by-step, this interactive workbook will help you: Test your skills in managing diversity; save management time; Navigate difficult situations; Build teamwork; Improve your interpersonal effectiveness. The book also contains workplace applications for weaving diversity into recruitment and selection, employee retention and development, team building, customer service, market share improvement —throughout your organization. |
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Notas: | Description based upon print version of record. |
Descripción Física: | 1 online resource (206 p.) |
Bibliografía: | Includes bibliographical references and index. |
ISBN: | 9781281091017 9786611091019 9781599967530 |