Process improvement essentials
Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent....
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Sebastopol, California :
O'Reilly
2006.
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| Edición: | 1st edition |
| Colección: | Theory in practice series
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627177306719 |
| Sumario: | Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization;The Capability Maturity Model Integration from the Software Engineering Institute; and |
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| Notas: | "CMMI, ISO 9001, Six Sigma"--Cover. Includes index. |
| Descripción Física: | 1 online resource (352 p.) |
| ISBN: | 9780596515515 9780596553845 |
