Driving Innovation in Service Organisations A Study in the German Airport Industry

With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can...

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Bibliographic Details
Main Author: Scheler, Jessica. author (author)
Format: Thesis
Language:Inglés
Published: Wiesbaden : Gabler Verlag 2013.
Edition:1st ed. 2013.
Series:Markt- und Unternehmensentwicklung Markets and Organisations
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009469161006719
Description
Summary:With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.  .
Item Description:Description based upon print version of record.
Physical Description:1 online resource (209 p.)
Bibliography:Includes bibliographical references.
ISBN:9781299197992
9783834938398