Intelligent Business Process Optimization for the Service Industry

The company's sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a no...

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Detalles Bibliográficos
Otros Autores: Kress, Markus (auth)
Formato: Libro electrónico
Idioma:Inglés
Publicado: KIT Scientific Publishing 2010
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009439484906719
Descripción
Sumario:The company's sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a novel approach focusing on the autonomous optimization of business processes by applying sophisticated machine learning techniques such as Relational Reinforcement Learning and Particle Swarm Optimization.
Descripción Física:1 electronic resource (310 p. p.)