Surprise! from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected
This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and try...
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| Format: | eBook |
| Language: | Inglés |
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Santa Monica :
RAND Corporation
[2013]
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009433077906719 |
| Summary: | This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment. |
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| Item Description: | Description based upon print version of record. |
| Physical Description: | 1 online resource (107 p.) |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9780833081063 |
