Surprise! from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and try...

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Detalles Bibliográficos
Autor principal: Baiocchi, Dave (-)
Otros Autores: Fox, D. Steven
Formato: Libro electrónico
Idioma:Inglés
Publicado: Santa Monica : RAND Corporation [2013]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009433077906719
Descripción
Sumario:This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment.
Notas:Description based upon print version of record.
Descripción Física:1 online resource (107 p.)
Bibliografía:Includes bibliographical references.
ISBN:9780833081063