Modelo Q+4D como medir la satisfaccion del cliente mas alla de la calidad percibida
| Corporate Author: | |
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| Other Authors: | |
| Format: | eBook |
| Language: | Castellano |
| Published: |
Madrid :
AENOR
2010.
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| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009429219506719 |
| Item Description: | Description based upon print version of record. |
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| Physical Description: | 1 online resource (153 p.) |
| ISBN: | 9788481432244 |
