Cita APA (7a ed.)

Habryn, F. (2012). Customer intimacy analytics: Leveraging operational data to assess customer knowledge and relationships and to measure their business impact. KIT Scientific Publishing.

Cita Chicago Style (17a ed.)

Habryn, François. Customer Intimacy Analytics: Leveraging Operational Data to Assess Customer Knowledge and Relationships and to Measure Their Business Impact. Karlsruhe: KIT Scientific Publishing, 2012.

Cita MLA (9a ed.)

Habryn, François. Customer Intimacy Analytics: Leveraging Operational Data to Assess Customer Knowledge and Relationships and to Measure Their Business Impact. KIT Scientific Publishing, 2012.