Customer satisfaction : a strategic review and guidelines for managers

Customer satisfaction a strategic review and guidelines for managers

Bibliographic Details
Main Author: Mittal, Vikas (-)
Other Authors: Frennea, Carly
Format: Book
Language:Inglés
Published: Cambridge, Mass. : Marketing Science Institute cop. 2010
Series:Fast Forward Series
Subjects:
Consumidors > Satisfacció
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991008059219706719
Description
Physical Description:24 p. : il. ; 28 cm
Bibliography:Inclou referències bibliogràfiques

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