The Big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

The Big book of customer service training games quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Bibliographic Details
Main Author: Carlaw, Peggy (-)
Other Authors: Deming, Vasudha Kathleen
Format: Book
Language:Inglés
Published: New York : McGraw-Hill cop. 1999
Subjects:
Serveis d'atenció al client > Personal > Formació
Jocs d'empresa
Serveis d'atenció al client > Problemes, exercicis, etc
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991006887849706719
Description
Item Description:Inclou exercicis
Physical Description:xiv, 209 p. : il. ; 24 cm
ISBN:9780070779747

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