Calidad de servicio una ventaja estratégica para instituciones financieras
Main Author: | |
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Other Authors: | , |
Format: | Book |
Language: | Castellano |
Published: |
Madrid :
Díaz de Santos
cop. 1989
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Series: | Liderazgo en banca
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Subjects: | |
See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991006034389706719 |
Item Description: | Tít. orig.: Service quality, a profit strategy for financial institutions |
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Physical Description: | xx, 203 p. ; 22 cm |
Bibliography: | Bibliografia Índex |
ISBN: | 9788487189258 |