The Call center handbook the complete guide to starting, running and improving your call center

Bibliographic Details
Main Author: Dawson, Keith (-)
Format: Book
Language:Inglés
Published: New York : Telecom Books 1999
Edition:3rd ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991005992329706719
Description
Physical Description:325 p. ; 23 cm
ISBN:9781578200474