The Call center handbook the complete guide to starting, running and improving your call center
Main Author: | |
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Format: | Book |
Language: | Inglés |
Published: |
New York :
Telecom Books
1999
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Edition: | 3rd ed |
Subjects: | |
See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991005992329706719 |
Physical Description: | 325 p. ; 23 cm |
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ISBN: | 9781578200474 |