CRM at the speed of light capturing and keeping customers in Internet real time

Bibliographic Details
Main Author: Greenberg, Paul (-)
Format: Book
Language:Inglés
Published: Berkeley [etc.] : Osborne/McGraw-Hill cop. 2001
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991004413059706719
Description
Physical Description:XXIII, 360 p. : il.; 24 cm
Bibliography:Índex
ISBN:9780072127829