Building great customer experiences

Bibliographic Details
Main Author: Shaw, Colin, 1928- (-)
Other Authors: Ivens, John
Format: Book
Language:Inglés
Published: Houndmills, Basingstoke, Hampshire ; New York : Palgrave 2002.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991004362479706719
Description
Item Description:Índex
Physical Description:xvi, 224 p. : il. ; 24 cm
Bibliography:Bibliografia
ISBN:9780333990131