The Handbook of customer satisfaction and loyalty measurement
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | Inglés |
| Published: |
Aldershot :
Gower
cop. 2006
|
| Edition: | 3rd ed |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991002566929706719 |
| Item Description: | Índex p. 265-273 |
|---|---|
| Physical Description: | 273 p. ; 25 cm |
| ISBN: | 9780566087448 |
