Service management strategy and leadership in service businesses
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Inglés |
| Published: |
New York [etc.] :
Wiley & Sons
1991
|
| Edition: | 2nd ed |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991002452519706719 |
| Physical Description: | XII, 143 p. ; 24 cm |
|---|---|
| ISBN: | 9780471928850 |
