Service quality management in hospitality, tourism and leisure
| Other Authors: | , , |
|---|---|
| Format: | Book |
| Language: | Inglés |
| Published: |
New York :
Haworth Hospitality
cop. 2001
|
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991001547579706719 |
| Item Description: | Índex |
|---|---|
| Physical Description: | XVI, 339 p. ; 23 cm |
| Bibliography: | Bibliografia |
| ISBN: | 9780789011411 |
