Interpreting ISO 9000 for services : solutions from registered organizations

Bibliographic Details
Main Author: Russo, C.W. Russ (-)
Other Authors: Callaway Russo, Tracy
Format: Book
Language:Inglés
Published: New York : Quality Resources cop. 1998
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991001376159706719
Description
Item Description:Índex p. 239-247
Physical Description:XII, 247 p. ; 24 cm
ISBN:9780527763367