Tabla de Contenidos: “…Cover -- Contents -- Preface -- We'D Like To Hear From You -- Acknowledgments -- About The Author -- Part One: Iphone Application And Device Overview -- Chapter 1: Iphone Application Overview -- Utility Apps -- Productivity Apps -- Immersive Applications -- Summary -- Chapter 2: Iphone Device Overview -- Reviewing The Iphone And Ipod Touch'S Features -- Multi-Touch Display -- Light, Proximity, And Motion Sensors -- Location And Compass Information -- Bluetooth -- Still And Video Cameras -- Microphone And Speaker -- Summary -- Part Two: Defining Your Iphone App -- Chapter 3: Introduction To User Research -- Common User Research Questions -- Shadowing And User Interviews -- Documenting User Interviews -- Diary Studies -- Choosing A Research Method -- Planning Your Research -- Recruiting -- Facilitating Interviews -- Related Research Activities -- Summary -- Chapter 4: Analyzing User Research -- Share The Wealth -- Analyze Notes -- Document Implications And Ideas -- Report Findings -- Create Design Tools -- Revise The Product Definition Statement -- Summary -- Case Study 1: Windspire -- Case Study 2: Aardvark Mobile -- Chapter 5: Evaluating The Competition -- Benefits -- Apps To Include -- Methods -- Choosing A Method -- Impact On The Product Definition Statement -- Summary -- Part Three: Developing Your App Concept -- Chapter 6: Exploring App Concepts -- Creating A Design-Friendly Environment -- Effective Brainstorming -- Sketching Your Concepts -- Common Questions -- Summary -- Case Study 3: Foodspotting -- Case Study 4: Not For Tourists -- Case Study 5: Muse -- Chapter 7: Prototyping App Concepts -- Why Prototype? …”

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Materias: “…User interface estudios y conferencias…”

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“…Sybex Ready Reference Series…”

Materias: “…User interface…”

Materias: “…User interface estudios y conferencias…”

Tabla de Contenidos: “…1 Background to the L2 User - Vivian Cook / 2 Lexical Representation and Lexical Processing in the L2 User - Annette de Groot / 3 The Phonology of the L2 User - Roy Major / 4 A Minimalist Approach to L2 Solves a Dilemma of UG - Suzanne Flynn and Barbara Lust. / 5 Development of L2 Functional Use - Give Perdue. / 6 Cognitive Processes of L2 Users - Ellen Bialystok / 7 Portrait of the Bilingual Child - Fred Genesee. / 8 The Neurolinguistics of L2 Users - Franco Fabbro / 9 Individual Differences in L2 Fluency: The Effect of Neurobiological Correlates - Jean-Marc Dewaele. / 10 Language Attrition: Tests, Self-assessments and Perceptions - Kees de Bot and Madeleine Hulsen. / 11 Poststructuralist Approaches to the Study of Social Factors in Second Language Learning and Use - Aneta Pavlenko. / 12 Second Language Learners' Rights Francisco Gomes de Matos. …”

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Tabla de Contenidos: “…Introduction / Hans-Liudger Dienel. 1 Passenger Interests in Public Transport / Martin Schiefelbusch. 1.1 The Institutional Context of Public Transport Provision -- 1.2 Dimensions of User Interests. 2 Consumer Protection in Public Transport. 2.1 Passengers' Rights and More / Martin Schiefelbusch -- 2.2 The Role and Concept of Customer Feedback / Uwe Böhme -- 2.3 Complaint Management in Practice: Models of Argumentation and Customer Expectations for Complaints / Uwe Böhme -- 2.4 Service Guarantees and Customer Satisfaction Application and Experience in Germany / Nancy Neugebauer -- 2.5 Neutral Alternative Dispute Settlement: Concepts for Ombudspersons and Arbitration Boards / Martin Schiefelbusch -- 2.6 Passenger Rights: Principles of Legislation in Europe / Mihael Pohar -- 2.7 Conclusion: Taking the Customer Seriously / Martin Schiefelbusch. 3 Customer Perspective in Quality Management. 3.1 Quality Management in Public Transport / Hartwig Meier -- 3.2 Fundamental Terms in Quality Management and their Meaning in LPT / Hartwig Meier -- 3.3 Service Quality in Public Transport: EN 13816 / Hartwig Meier -- 3.4 Quality Management and Satisfaction Measurement Practices / Hartwig Meier and Nancy Neugebauer -- 3.5 Users and User Organizations in Quality Management / Martin Schiefelbusch, Uwe Böhme and Hans-Peter Faas -- 3.6 Quality Management between Experience and Science / Martin Schiefelbusch. 4 User Participation in Public Transport. 4.1 Introduction: Starting Points for Participation / Christian Bodensteiner -- 4.2 Participation on the Political Level / Martin Schiefelbusch -- 4.3 Participation in Planning / Christian Bodensteiner and Nancy Neugebauer -- 4.4 Practices for Formal Citizen Participation in Public Transport / Uwe Böhme, Martin Schiefelbusch and Christian Bodensteiner -- 4.5 Informal Participatory Practices / Jenny Schmithals -- 4.6 Interest Representation Institutions: Who Speaks for the Passengers? …”