Materias: “…Force.com (Electronic resource)…”

“…Through this book and its companion Web site, www.SFDC-secrets.com, Taber provides questionnaires, step-by-step guides, and extensive resources–all part of the Revenue OverdriveTM system that gives your organization maximum results from Salesforce.com. …”

“…Neste relat̤rio, o editor e autor da O'Reilly, Andy Oram, leva voc̊ para dentro da InnerSource, primeiro revisando os princ̕pios que tornam o desenvolvimento de c̤digo aberto bem-sucedido e, em seguida, descrevendo como a InnerSource trabalhou no PayPal, o principal facilitador de com̌rcio na Internet. …”

“…Explore as principais funcionalidades do framework e aprenda a estender aplicações com técnicas sofisticadas de web, como migrações de bancos de dados e uma interface de programação de aplicações. …”

Materias:

Materias:

Materias:

Materias: “…Force.com (Electronic resource)…”

Materias: “…Force.com (Electronic resource)…”

Tabla de Contenidos: “…Cover; Copyright; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Table of Contents; Preface; Chapter 1: Getting Started with Salesforce; Overview of the Salesforce CRM; Client-server architecture; Pros and cons of the client-server architecture; Introducing Salesforce CRM; The architecture of Salesforce.com; Various products of Salesforce; Sales Cloud; Various editions of Sales Cloud; Service Cloud; Various editions of Service Cloud; Salesforce Chatter; Data.com; Various editions of Data.com; Work.com; Various editions of Work.com; Desk.com; Various editions of Desk.com…”

“…You’ll find indispensable new insights into accelerating user adoption, achieving stronger operational results, and overcoming today’s key obstacles to maximizing the value of Salesforce.com . New coverage in this revised edition includes Using the Service Cloud to cut costs, accelerate time to revenue, improve agility, and maximize customer lifetime value Leveraging tablets and smartphones to build your CRM strategy Identifying prospects and delighting customers through Salesforce.com ’s Social CRM capabilities Promoting more effective internal and external collaboration with Chatter Identifying best practices for going “all Cloud”—and managing the attendant risks Establishing realistic “hard” and “soft” metrics for everything from productivity and profitability to social CRM performance Discovering today’s most valuable third-party AppExchange products Together with its companion website ( SFDC-secrets.com ), this new edition offers updated questionnaires, worksheets, templates, checklists, and other resources for every executive, team member, developer, and stakeholder…”