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Tabla de Contenidos: “…CHAPTER 1 Voice Fundamentals for Unified Communication 1 Voice Fundamentals 1 Cisco VoIP Structure 3 Common Topologies 3 CHAPTER 2 Cisco Switch, Router, and Phone Fundamentals for Unified Voice 7 Technology Overview-Device Connections: Router, Switch, IP Phones 7 Topology 8 Configuration 9 Configure the Router's Hostname 9 Configure the Router for InterVLAN Routing 9 Configure the PoE Switch for Basic Connectivity 10 Configure Voice and Data VLANs on the PoE Switch 11 Configure One Interface for the Data VLAN 11 Configure One Interface for the Voice VLAN 11 Configure One Interface for Both the Data VLAN and the Voice VLAN 12 Reset the Cisco 7965G Unified IP Phone to Factory Defaults 13 Verification 13 Troubleshooting 14 Actively Debug Issues When They Arise 14 CHAPTER 3 Cisco Unified Communications Manager Express 15 Topology 15 Administration Interfaces 16 Configuration 16 Configuring Cisco Unified Communications Manager Express for the First Time 16 Accessing and Using the Cisco Configuration Professional 16 Basic Telephony Settings 23 CHAPTER 4 Cisco Unified CME Features 49 Creating Extensions 49 Modifying Extensions 63 Deleting Extensions 65 Cloning Extensions 66 Creating Phones and Users 67 Modifying Phones and Users 82 Deleting Phones and Users 83 Other Telephony Features 85 CHAPTER 5 Cisco Unifi ed Communications Manager (CUCM) Administration and Management 87 Topology 88 Cisco Unified Communications Manager Administration Interfaces 88 Accessing the Management GUI and CLI Interfaces 89 Accessing and Using the Web GUI 89 Accessing and Using the CLI 91 Changing CUCM Name to IP Address for DNS Independence 93 Configuring a Unified CM Group 97 Configuring a Phone NTP Reference 99 Configuring a Date/Time Group 99 Configuring a Region 101 Configuring Locations 104 Configuring Device Pools 105 Configuring a Partition 106 Configuring a Calling Search Space 108 Activating Services and Features 109 Creating a Phone Button Template 111 Creating a Softkey Template 112 Creating a Common Phone Profile 114 Creating an Application User with Administrative Rights 116 Creating an Application User with Read-Only Rights 118 Creating an End User Manually 118 Adding Users via LDAP Synchronization 119 Configuring LDAP Authentication for End Users 122 Adding an IP Phone to CUCM Manually 123 Adding a Directory Number (DN) to a Phone 125 Adding Phones Using Auto-registration 128 Adding End Users and Phones with the Bulk Administration Tool (BAT) 130 Configuring an H.323 Gateway in CUCM 134 Configuring a Route Pattern 135 CHAPTER 6 Cisco Unified Communications Manager (CUCM) Telephony and Mobility Features 139 Topology 140 Configuring a Hunt Group 140 Configuring a Line Group 140 Configuring a Hunt List 143 Configuring a Hunt Pilot 144 Configuring Shared Lines 145 Configuring Barge and Privacy 147 Configuring Call Forward 149 Configuring Call Pickup 152 Configuring Call Park 154 Configuring Directed Call Park 155 Configuring Native Presence (Busy Lamp Field [BLF] Speed Dial) 156 Configuring Extension Mobility 159 Configuring Intercom 164 Configuring Mobile Connect 167 Configuring Mobile Voice Access (MVA) 172 Summary 175 CHAPTER 7 Cisco Unity Connection and Cisco Unifi ed Presence 177 Topology 178 Cisco Unity Connection Administration Interfaces 178 Cisco Unity Connection 178 Configuring Class of Service in Cisco Unity Connection 180 Configuring Partitions and Search Spaces in Unity Connection 182 Configuring User Templates in Cisco Unity Connection 184 Managing Users in Cisco Unity Connection 185 Adding Users Manually 185 Importing Users via AXL from CUCM 186 Importing Users with LDAP 189 Importing Users with the Bulk Administration Tool (BAT) 191 Configuring Call Handlers in Cisco Unity Connection 195 Cisco Unity Connection Reports 200 Cisco Unified Presence Server Administration Interfaces 201 Cisco Unity Connection and Cisco Unified Presence Backup and Restore 201 CHAPTER 8 Management, Monitoring, and Troubleshooting CUCM 203 Topology 203 Cisco IP Phone Boot and Restart Processes 204 Cisco IP Phone Boot Process 204 Phone Restart Procedure 205 Troubleshooting Using the Phone Web Page 205 Dialed Number Analyzer 207 Cisco Unified Reporting 210 Cisco Real Time Monitoring Tool (RTMT) 211 Monitoring and Troubleshooting Using CLI Commands 216 Configuring Backup and Recovery 217 Summary 218 CHAPTER 9 Putting It All Together 219 Topology 219 Design 220 Configuration 220 Verification 223 Troubleshooting 223 APPENDIX Create Your Own Journal Here 225…”

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Tabla de Contenidos: “…Front Matter -- Processing Hardware and Software -- Configuration and the Audio System -- Voice Recording -- Special Effects -- Conclusion -- Appendices. …”

“…Voice Applications for Alexa and Google Assistant is your guide to designing, building, and implementing voice-based applications for Alexa and Google Assistant. …”

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Tabla de Contenidos: “…Front Matter -- Background -- VoLTE Deployment Strategies -- VoLTE System Architecture -- VoLTE Functionality -- VoLTE End to End and Signalling -- IMS Centralized Services -- VoLTE Radio Performance -- HSPA Voice over IP -- References -- Index…”

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