“…This visionary guide by Cleveland Clinic’s esteemed CIO shows you how to design, implement, and maximize your organization’s IT systems to deliver fully integrated, coordinated, high-quality care. …”

“…Sidhu combines the practical perspective of practitioners with the extensive experience of experts to show you how to win in the new digital age. He takes you behind the scenes, engaging with business leaders from Apple, Google, Facebook, Cisco, Intel, Amazon, Walmart, Starbucks, RSA, Kaiser, Cleveland Clinic, Intermountain Healthcare, and so on and with academic leaders from Stanford, Yale, Wharton, MIT, Coursera, Khan Academy, and more and reveals their winning strategies and execution tactics for your benefit. …”

“…No matter where he stops—whether Cleveland or Kabul—his goals are the same: to spot and decode the routines of daily life and to help readers use the very same tools that he and his team use to see, and capitalize upon, what is hidden in plain sight today to create businesses tomorrow…”

“…She lives with her husband, David, and their two children in Cleveland, Ohio…”

Tabla de Contenidos: “…Problem -- Solution -- Discussion -- See Also -- 3.9 Adding Labels to a Bar Graph -- Problem -- Solution -- Discussion -- See Also -- 3.10 Making a Cleveland Dot Plot -- Problem -- Solution -- Discussion -- See Also -- Chapter 4. …”

“…The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time. …”

“…Fresh and compelling, Why Are We Bad at Picking Good Leaders? shows how great leaders can be spotted and why they succeed - and is soon to the definitive resource guide for about choosing better leaders"--…”