Tabla de Contenidos: “…Baird -- Batteries included : ten tips to supercharge your library career / Janet Foster -- Through the mouth, the fish dies : the importance of good interpersonal communication skills / Juanita Benedicto -- Talk, listen, repeat : some thoughts on communication skills / Bob Persing -- Computer and technology skills for the 21st century librarian / Leo Robert Klein -- How to pass the 4:55 Friday afternoon test : the importance of being organized / Ladd Brown -- It's about time : time management skills / Beth Thornton -- Public speaking skills / Trudi E. …”