“…Experience as a value proposition Building systems that reflect your customers' deepest needs and desires The mouse vs. the orange roof Why Disney succeeded and Howard Johnson's failed The disciplines of experience management Experience assessment, auditing, designing, implementation, and more Experience stewardship for the long term Refreshing your experiences to reflect changing needs and desires Understand how your customers think and feel, and how they interact with your products and services Assess, audit, design, implement, and steward any customer experience Beyond Disney and Harley-Davidson: solutions for every industry, product, or service Customer experience is your best opportunity for differentiation... often, your only opportunity. …”

“…Lynda Gratton, Professor of Management Practice, London Business School Author of Hot Spots; why some teams, workplaces and organisations buzz with energy — and other’s don’t. …”

“…—Kenneth Simmonds, Professor of Marketing and International Business, London Business School "Malcolm McDonald is clearly one of the most respected Professors of Marketing in Europe and the author of a number of outstanding books. …”

“…"I would sleep better if I knew that Bernanke, Geithner, Bachus, Sen. Tim Johnson, Obama and Romney all kept dog-eared copies of Kevin Mellyn's Broken Markets on their nightstands. . . . …”

“…His involvement with Software Craftsmanship began in 2010, when he founded the London Software Craftsmanship Community (LSCC), now the world’s largest and most active Software Craftsmanship community, with more than two thousand craftsmen. …”

“…Uncover the methods of megastars like Oprah Winfrey, Earvin “Magic” Johnson, and Sir Richard Branson, who make the world a better place through purposeful—and highly successful—business strategies. …”

“…Kellogg Foundation, and the Robert Wood Johnson Foundation - asked the Institute of Medicine to convene an expert committee to develop a framework for assessing the value of community-based, non-clinical prevention policies and wellness strategies, especially those targeting the prevention of long-term, chronic diseases. …”

“….” — Tony Clark , PhD King’s College, London “Through examples, Jos and Anneke demonstrate the power and intuitiveness of OCL, and the key role that this language plays in implementing and promoting MDA. …”

“…Dr Gordon McGlone OBE After reading Resilience I would like to say there are so many gems in this book that i conclude that if youre not willing to take a risk for the exceptional, you'll have to settle for the ordinary! Joe Johnson, former World Snooker Champion Liggy excels at expressing profound concepts in a highly accessible and motivational way, and by using stories and offering practical suggestions she supplies the tools by which any of us can enhance our lives. …”

“…—Philip Kotler, S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University “ Reputation Rules [provides a] ‘sixth sense’ for both reputational risks and opportunities. …”

“…Lohse, Sprecher der Arbeitsgruppe „Infektionsforschung und Gesellschaft“ der Akademie der Wissenschaften in Hamburg, studierte Medizin und Philosophie in Göttingen, London und Harvard. Er ist Klinikdirektor am Universitätsklinikum Hamburg-Eppendorf. …”

“…His successor, Lyndon Johnson, knew he had a brief window of opportunity before the forces of reaction would set in, an awareness that may have fostered his occasionally bullying tactics to push legislation through Congress. …”
Sumario

“…Por esta Biografía no autorizada del PNV desfilan, descarnadamente, el precursor protonacionalista Joseph Augustin Chaho, los fundadores Sabino y Luis Arana, el lendakari José Antonio Aguirre y Telesforo Monzón, Federico Krutwig e Iñaki Múgica Arregui, Xabier Arzalluz y Joseba Azkarraga. …”

“…Brent Venable (Tulane), Kate Devlin (King's College London), Mara Garza (UC Riverside), Nicholas Mattei (Tulane), Nick Bostrom (Oxford), Patrick LaVictoire (Lyft), Peter Asaro (The New School), Peter Railton (Michigan), S. …”

“…Escogido «Mejor Libro del Año» por el Financial Times y The Economist, obtuvo los premios PEN Ackerley y South Bank Sky Arts y fue finalista del Costa Book Award, el Guardian First Book Award y el Samuel Johnson de no ficción. A los mandos de un microscopio ultrapotente y un catéter de alta precisión, el doctor Marsh se abre camino por los intersticios del cerebro. …”

“…Se trata de The Lonely Londoners (1956), de Sam Selvon; The Mimic Men (1967), de V.S. …”
Texto completo en Odilo

“…You will work through three complete projects and build a basic to-do list app, a London tourist app, and a complete social media app. …”

“…Steiner's first career as composer, arranger and conductor of operettas and musicals led him from Vienna to London and New York and lasted about 30 years…”

“…From its inception in France at the end of the 20th century with the operetta, musical theatre came to captivate Anglo- Saxon audiences, to the extent that it has shaped the identity of certain areas of London (the West End) and New York (Broadway); meanwhile, the genre fell from favour with French audiences. …”

“…Cet ouvrage se penche sur les représentations du catholicisme dans la littérature décadente anglaise, pour montrer le jeu d’influences qui conduit de Walter Pater aux poètes « uraniens » du début du XXe siècle, en passant par Aubrey Beardsley, Ernest Dowson, Lionel Johnson, George Moore, Frederick Rolfe, Arthur Symons et Oscar Wilde. …”