Tabla de Contenidos: “…""Cover""; ""Title Page""; ""Copyright Page""; ""CONTENTS""; ""PREFACE""; ""INTRODUCTION""; ""PART I: WISDOM FROM THE WORD""; ""1. THINK ON THESE THINGS""; ""2. WHO KNOCKED A HOLE IN THE ROOF?""…”
Click para texto completo desde fuera UPSA
Click para texto completo desde UPSA

Tabla de Contenidos: “…-- Discussion: Kind Leader Theory and Ideas for You to Think About -- Defining Leadership -- Defining Kindness -- Empathy -- Compassion -- Kindness -- Assumptions, Systems and Models Frame Thoughts, Feelings and Actions -- Change the Outcome By Changing the Model -- People Create Models and Systems -- Practice: Practical Exercises to Use to Turn Your Thoughts Into Action -- Exercise 1: Recognizing When I'm a Leader and When I'm a Follower -- Exercise 2: Seeing How I'm Leading With Kindness Now -- Exercise 3: Making the Models That Frame My Thoughts and Actions Visible -- Reflection: What Would You Do? …”

Tabla de Contenidos: “…-- 30. I'm Sorry, I Can't Apologize -- 31. Do You Talk Too Much? …”

Tabla de Contenidos: “…-- Measuring the Behaviors That Build Credibility, Trust, and Rapport -- Credibility -- Trustworthiness -- Rapport -- Chapter 5 Think Like an Executive -- Understanding Executive Prospects -- Speaking an Executive's Language -- Financial Literacy -- Why Care -- Chapter 6 Mastering Sales Conversations: Asking the Right Questions, at the Right Time -- Don't Question the Value of Good Questions -- The O-P-C Questioning Technique -- Anxiety Questions -- How to Use the O-P-C Questioning Technique -- How to Use Anxiety Questions -- How to Create Anxiety Questions -- Sidestepping Common Pitfalls -- Part III Create Sales Opportunities You Can Win -- Chapter 7 Earn Time on Their Calendar -- Mindset -- Strategically Crafted, Multichannel Cadences -- Vortex Sphere of InfluenceTM -- Vortex Sphere of EngagementTM -- Becoming a Value-added Interruption -- The A-I-M Framework -- Determining the Ideal Volume -- Constructing Prospecting Cadences -- Blocking Time…”

Tabla de Contenidos: “…Ramirez -- Phil Ryan -- Ron Shevlin -- Scarlett Sieber -- Shari Storm -- Lee Wetherington -- Chapter 5: Finishing Move -- An Introduction to the End -- We Expect More with Each Passing Day -- The Future of Retail Banking Will Be Optimized -- There Is No Doubt: Modern Retail Banking Is Dreadful -- If I Have to Think about My Banking, You're Doing It Wrong -- As an Accountholder, I Know I'm Getting Messed Over with My Money-Somewhere -- The Year Is 2030, and No One Thinks about Banking -- There's at Least a Decade until 2030 -- Here's the Tough List -- I Hope That's Enough to Get You Started -- About the Author -- About the Companion Website -- Index -- EULA…”

“…"One of the great things about the book is the way the authors explain concepts very simply using analogies rather than programming examples–this has been very inspiring for a product I'm working on: an audio-only introduction to OOP and software development." …”

Tabla de Contenidos: “…. -- When everybody else is zigging, you should zag -- Consider the opposite of your product -- Avoid the formula of saying one thing and showing another -- Move back and forth between wide-open, blue-sky thinking and critical analysis -- Make sure you don't get stuck always doing the ol' exaggeration thing -- Interpret the problem using different mental processes -- Put on different thinking caps -- Whenever you can, go for an absolute -- Metaphors must've been invented for advertising -- Wit invites participation. -- The wisdom of knock-knock jokes -- Don't set out to be funny. …”

Tabla de Contenidos: “…You Cannot Do or Say Stupid or Drunk Things with Your Directs -- You Can ``Friend ́ ́ Your Directs on Facebook, but You Don't Have To -- Can I Do One On Ones as a Project Manager? …”