Tabla de Contenidos: “…CONTENTS; ACKNOWLEDGMENTS; AUTHORS' NOTE; CHAPTER 1 Signposts: Harbingers of Things to Come; CHAPTER 2 Baby Boomers: The Elephant in the Python; CHAPTER 3 Managing Boomers; CHAPTER 4 Big Bird, Wayne's World, and Home Alone: Signposts for Generation X; CHAPTER 5 Managing Generation X; CHAPTER 6 The Next Elephant in the Python: Signposts for Generation Y; CHAPTER 7 Managing Generation Y; CHAPTER 8 Old Dogs Have Lots to Offer: Signposts for the Traditional Generation; CHAPTER 9 Managing the Traditional Generation; CHAPTER 10 Cell Phones and Hanna Montana: Signposts for the Linkster Generation…”