“…This book will speak to anyone interested in the many ways that human beings feel…”

Tabla de Contenidos: “…; THE LAND OF OZ KNOWS; SUMMARY; Chapter 5: What Do Employees Need to Feel to Take Action?; BE AN ORGANIZATIONAL PSYCHOLOGIST; GETTING THE INSIGHTS YOU NEED; THE LAND OF OZ GETS EMOTIONAL; SUMMARY; Chapter 6: The "Why Nots": What's Getting in the Way?…”

Tabla de Contenidos: “…Dealing with the nuts and boltsBuilding the capacity to cope; Moments of uncertainty; Saying goodbye; Help from the police; Approaching other agencies; Sorting out problems; Refuge workers' perceptions of their role; Families; Growth and change; Conclusion; Summary; 4: Community, Friendship and Beyond; Part of the community; Friendships with former residents; Feelings of loss and loneliness; 'Different place, same crap'; Changing outcomes; Finding their own pathways; Summary; 5: Managing a New Life; Counting the pennies; Managing debt; The costs of working; Gaining qualifications…”

Tabla de Contenidos: “…The principles of Psychology: Spaces -- The heart wants its chance -- The feeling of effort -- Hegel in Cambridge -- Death of a mother -- Goodbye, my sacred old father -- The wonderful stream of our consciousness -- Not a simple temperament -- What is an emotion? …”

Tabla de Contenidos: “…Soften an Off-Camera FlashA Regal Look; Focus Carefully When Shooting With Fast Lenses; Know the Fundamentals; Flag It; Have a Story to Tell; Add Some Imagination; Carefully Light the Background; Use Your Mind's Eye; Consider Rim Light; The Defining Moment; Create an Intimate Moment; Light Illuminates, Shadow Defines; Shape the Light; Shoot and Light 'em Separately; Inspired by the '60s; Do-it-Yourself Tilt/Shift; Bring Back the Magic of Portraiture; Blessed Soft Lighting; It's All About the Light; Go to Extremes; Plan the Shoot, Process the Shot-Carefully; Use What You've Got…”

Tabla de Contenidos: “…Caught on the News Cycle Hamster WheelFeeling an Invisible Presence in the Conference Hall; What Matters Now; Can You See the Pattern?…”

Tabla de Contenidos: “…: Welcome to the Mindfulness Alternative; Part One; 1 Reality Bites (or Does It?): Why You Feel So Overworked and Overwhelmed; Does Any of This Sound Familiar?…”

Tabla de Contenidos: “…Using your mind to manage stress -- Cooling Down Your Anger -- Understanding anger -- Coping when the fire rises up -- Reducing Fatigue -- Assessing your energy levels -- Discovering energy drainers -- Finding what uplifts you -- Using meditations to rise and sparkle -- Chapter 13 Using Mindfulness to Combat Anxiety, Depression and Addiction -- Exploring Acceptance and Commitment Therapy -- All human minds suffer - it's natural -- Six core skills of ACT -- Doing ACT exercises -- Dealing Mindfully with Depression -- Understanding depression -- Understanding why depression recurs -- Using mindfulness to change your relationship to low mood -- Discovering Mindfulness-Based Cognitive Therapy (MBCT) -- Pleasant and Unpleasant Experiences -- Interpreting thoughts and feelings -- Combating automatic thoughts -- Alternative viewpoints -- De-centring from difficult thoughts -- Listing your activities -- Making wise choices -- Using a depression warning system -- Calming Anxiety: Let It Be -- Feel the fear . . . and make friends with it -- Using mindfulness to cope with anxiety -- Being with anxious feelings -- Overcoming Addiction -- Understanding a mindful approach to addiction -- Discovering urge surfing: The mindful key to unlocking addiction -- Managing relapse: Discovering the surprising secret for success -- Chapter 14 Getting Physical: Healing the Body -- Contemplating Wholeness: Healing from Within -- Seeing the Connection between Mind and Body -- Accepting Your Limits -- Rising above Your Illness -- Using Mindfulness to Accept Pain -- Knowing the difference between pain and suffering -- Working with pain -- Using Mindfulness during Ill Health -- Aiding the healing process -- Chapter 15 Sharing Mindfulness with Children -- Children and Mindfulness: A Natural Combination -- Teaching Mindfulness to Children -- Setting an example -- Taking baby steps…”

Tabla de Contenidos: “…-- The Digital Dilemma-Meeting Needs Versus Surprise and Delight -- Creating Moments That Matter -- Chapter 3 Putting Empathy and Expertise Back into the Equation -- Experiencing What a Customer Feels -- The Power of Empathetic Design and The Moving Truck from Hell -- The Law of Unintended Consequences -- The People Quotient -- Get It Fixed -- My UK Summer Adventure (I Think I'm Just Unlucky Renting Vehicles) -- Reducing Your Customers to Tears Is Not a Great Experience -- What You Can Do (Today) -- Chapter 4 The Battle for Trust in the Digital Age-The More We See, the Less We Believe -- The Great (Digital) Divide -- The Threat to Markets and Capitalism -- Addressing Institutional Amnesia -- The Digital Law of Diminishing Returns -- Are Institutions Unprepared? …”

“…The political moment experienced today by so many countries is marked by an intense polarization that intensifies the emotional dimension of political life, bringing feelings such as fear, hate, sympathy, shame and humiliation, among others, to the forefront. …”

“…The film puts you in the moment with a sportsman, feeling the adrenaline and watching his response. …”

“…You'll discover today's best ways to get the right items to the right customers when they want them... surpass the expectations of customers trained by online retail... own every consumer "moment of truth"!…”

Tabla de Contenidos: “…-- Confidence versus Competence -- Charisma -- Arrogance -- Chapter 4 Be Empathetic: It's Not How You Feel, It's What You Do -- The Business Case for Empathy -- Higher Employee Engagement -- Higher Productivity -- Increased Innovation -- Improved Retention -- Reduced Employee Burnout -- Improved ROI -- Why Empathy Matters for Modern Leaders -- Increases Ethical Decision-Making -- Reduces Burnout -- Enables Leaders to Be More Emotionally Connected and Authentic -- Enhances Promotability -- Empathy Is More Than a Feeling -- The Three Types of Empathy -- Cognitive Empathy -- Compassionate Empathy -- Why Is Empathy So Hard in the Workplace (and What You Can Do About It) -- 1) Empathy Takes Time -- 2) Empathy Requires Listening -- 3) Empathy Requires a Growth Mindset -- 4) Empathy Means Letting Go -- 5) Empathy Can Be Uncomfortable -- 6) Empathy Requires Modern Leaders to Challenge Their Biases -- 7) Empathy Is Emotional -- Empathy and Psychological Safety -- Chapter 5 Be Accountable: To Yourself, Your Company, and the World at Large…”

Tabla de Contenidos: “…Main Arguments -- Identify the Call to Action and Work Backward -- Weed Out Vocalized Thinking -- Take Your Audience With You -- Curb People Pleasing and Puffing -- Make Not Having an Answer an Acceptable Answer -- Develop Strong and Succinct Presentation Skills -- Tweet-Sized Takeaways -- Chapter 6: Ensure a Return on Your Expectations -- Be Transparent -- Co-Create Means for Assessment -- Find Your Employee's Motivators -- Create a Coaching Culture -- Do it Early...and Often -- Be Open to Coaching -- Make Mistakes Teachable Moments -- Uphold Consequences -- Reward Outstanding Performance -- If it's Not a Fit, Let Them Go -- Tweet-Sized Takeaways -- Chapter 7: Keep Their Focus on Their Focus -- Zero Tolerance for Triangulation -- Always Have a Filter Question -- Say Yes By Saying No -- Use the Payoff as a Carrot -- Keep an Eye on the Two Steps Ahead -- Time Leadership Trumps Time Management -- To Do or to Delegate...Know the Difference -- Get of Your Own Way By Getting Out of Your Head -- Encourage a Praxis Approach -- Assign "Vice" Work -- Tweet-Sized Takeaways -- Chapter 8: Develop Impeccable Customer Service Skills -- Frame Customer Service as a Form of Networking -- Listen for What Is Being Said -- Listen for What Is Not Being Said -- Ask Questions From a Place of Curiosity -- Mirror Back What You Observe -- Make People Feel Validated -- Let Everyone Get What They Need -- Show Them How to "Hold the Beach Ball" -- Give Authority to Make Low-Level Decisions -- Administer Trial Runs -- Tweet-Sized Takeaways…”

“…Capturing those significant moments to produce powerful imagery that evoke the feel and mood of adventure requires specialized skills and a wide variety of creative ideas.This book teaches photographers how to think geometrically and how to pu…”

“…He is a mentor, teacher, and trailblazer to many photographers, and a hero to those who feel Jay’s teaching has changed the way they see and create their own photography. …”