“…The highest performers they studied had attained levels of efficiency that rivaled the best private-sector companies.Rather than management making the improvements, as is the norm in the private sector, these high-performers focused on front-line-driven improvement, where most of the change activity was led by supervisors and low-level managers who unleashed the creativity and ideas of their employees to improve their operations bit by bit every day.You'll discover how Denver's Department of Excise and Licenses reduced wait times from an hour and forty minutes to just seven minutes; how the Washington State Patrol garage tripled its productivity and became a national benchmark; how a K8 school in New Brunswick, Canada, boosted the percentage of students reading at the appropriate age level from 22 percent to 78 percent; and much more…”

“…Whatever America's commitment to Holocaust remembrance (embodied in the presence of the Holocaust Museum on the Mall in Washington, D.C.), the United States has never intervened to stop genocide. …”

“…Todd Donovan is Associate Professor of Political Science, Western Washington University…”

“…He received M.S. and M.Div. degrees from Concordia College an M.A. in Classics from Washington University, St. Louis, and a Ph.D. in Near Eastern Studies from the University of Michigan in Ann Arbor…”

“…Author and editor of many seminal books and articles on science and science policy, he divides his time between Philadelphia, PA, and Washington, DC"…”

“…Berg, Professor of Hebrew and Comparative Literature, Washington University in St. Louis…”

“…He published biographies of American and English figures of political, cultural and military significance, including Shaw, Lawrence of Arabia, Whistler, Beardsley, Queen Victoria (which reached #1 on The Times of London bestseller list), Prince Albert, King Edward VII, Disraeli, MacArthur, Eisenhower, Marshall and FDR; he wrote histories covering aspects of the American Revolution, the Civil War, World War I, the Spanish Civil War, World War II, and the Korean War, and he wrote a series of books about wartime Christmases, including Washington getting home for Christmas in 1783, Sherman reaching Savannah for Christmas in 1864, the Christmas Truce of 1914, Christmas at the Battle of the Bulge in 1944, and a military escape from Korea at Christmas in 1950.…”

“…Identify stakeholders: build a culture of trust and awareness among decision makers, data analysts, and quality management Create a data plan: define your needs, specify your metrics, identify data sources, and standardize metric definitions Centralize the data: evaluate each data source for existing common fields and, if you can, minor variances, and standardize data references Find the right tool(s) for the job: choose from legacy architecture tools, managed and cloud-only services, and data visualization or data exploration platforms Courtney Webster is a reformed chemist in the Washington, D.C. metro area. She spent a few years after grad school programming robots to do chemistry and is now managing web and mobile applications for clinical research trials…”

“…He shares the time a fire alarm disrupted a training program he led in Washington, D.C., and how he embraced the interruption. …”

“…Radha Poovendran, who is a professor and chair of the department of Electrical Engineering at the University of Washington. His talk titled "Dynamic Defense against Adaptive and Persistent Adversaries" will address the design of Moving Target Defense (MTD) and DIFT games for modeling Advanced Persistent Threats (APTs)…”

“…Several chapters are devoted specifically to two of the most popular servers: the University of Washington server and Cyrus, and detailed appendixes cover topics such as TCL, procmail, Sieve, and sendmail…”

“…Previously she worked at NASA as a Python developer. Katie lives in Washington, DC with her husband and two children…”

“…She holds an MS in Philosophical Literature from UC Berkeley and an MS in Human Centered Design and Engineering from the University of Washington…”

“…Edge, who, more than anyone else, made the dream of a tunnel a reality and George Washington Goethals (builder of the Panama Canal and namesake of the Goethals Bridge), the first chief engineer of the project.Fully illustrated with more than 50 beautiful archival photographs and drawings, Jackson's story of the Holland Tunnel is one of great human drama, with heroes and villains, that illustrates how great things are accomplished, and at what price.Highway Under the Hudson featured in the New York TimesListen to Robert Jackson talk about the book on WAMC Radio…”

“…We meet a former neo-Nazi who is now helping extract people from hate groups, ex-prisoners discussing novels with the judge who sentenced them, Washington police officers changing their culture to decrease violence among their ranks, and NICU nurses fine-tuning their empathy so that they don't succumb to burnout. …”

“…Marching through these pages are historical figures such as Benjamin Franklin, George Washington, John Jay, British generals, Spanish military figures and even King Charles III of Spain -- Contracubierta…”

“…Profesor Charles Bergquist, Washington University…”

“…Pacific islanders have successfully promoted their own powerful normative framings of Oceania in the face of the attempted hegemonic impositions from outside the region; seen, for example, in the strong commitment to the ‘Blue Pacific continent’ framing as a guiding ideology for the policy work of the Pacific Islands Forum in the face of pressures to become part of Washington’s Indo-Pacific strategy…”

“…Corlett's book also has very valuable insights into the nature of international law that will greatly enrich our contemporary debates." Larry May, Washington University in St. Louis, USA "Angelo Corlett is a prolific writer whose work is invariably stimulating, provocative, and insightful. …”

“…The theoretical framework and the developed set of indicators have been discussed at the March 2006 meeting of the Network B in Washington DC. Members of the network have also sent written comments. …”