Tabla de Contenidos: “…Inclusive Cultures -- The Future of Leadership -- Values Don't Matter If We're Not Making the Numbers -- 2. …”

Tabla de Contenidos: “…Positive (Do's) -- 2. Negative (Don'ts) -- On the Phone: a Few Patterns -- Meetings -- Guidelines for Effective Meetings -- Conducting a Meeting -- Participating in a Meeting -- The Language of Meetings -- Minutes Writing -- Pattern of Minutes -- Minutes of Routine Board Meetings of Companies -- Sample 1: Minutes of a Routine Board Meeting -- Sample 2: Minutes of the Meeting of Board of Directors (Meeting Held before the Annual General Meeting). -- Summary -- Review Questions -- Chapter 11: Business Letters, Technical Writing, E-Mail Writing -- Business Letters -- Business Letters: General Layout -- 1. …”