Tabla de Contenidos: “…. -- Organizational chart and roles -- Practice 74: Defining the roles &amp -- responsibilities for a service operations function -- Practice 75: Scaling the right service operations roles at the right time -- Preventing contacts -- Practice 76: Preventing unnecessary contacts in the first place -- Deflecting contacts -- Practice 77: Deflecting transactional contacts to an automated self-help -- Resolving contacts -- Practice 78: Investing in a hybrid operating model and specialization to ensure availability at all times -- Practice 79: Resolving customer inquiries with autonomous teams and close-knit performance management -- Practice 80: Investing in Lean Six Sigma processes while giving teams enough room to create moments of service delight -- Practice 81: Investing in a loosely coupled, yet highly integrated suite of service tools -- Practice 82: Steering external partners to jointly drive business goals -- Practice 83: Boosting back-office throughput with performance management, automation and centers of excellence -- Practice 84: Investing in resilience to quickly recover from demand and supply shocks -- 10 Supply Chain Excellence: Shipping customer happiness consistently -- OKRs -- Practice 85: Establishing the right supply chain OKRs -- Organizational chart and roles -- Practice 86: Defining the roles &amp -- responsibilities for a supply chain operations function…”

Tabla de Contenidos: “…Structured Cable-Beyond the Star -- Demarc -- Installing Structured Cabling -- Getting a Floor Plan -- Mapping the Runs -- Determining the Location of the Telecommunications Room -- Pulling Cable -- Making Connections -- Testing the Cable Runs -- NICs -- Buying NICs -- Link Lights -- Diagnostics and Repair of Physical Cabling -- Diagnosing Physical Problems -- Check Your Lights -- Check the NIC -- Cable Testing -- Problems in the Telecommunications Room -- Toners -- Chapter 5 Review -- Chapter 6 TCP/IP Basics -- Historical/Conceptual -- Test Specific -- The TCP/IP Protocol Suite -- Network Layer Protocols -- Transport Layer Protocols -- Application Layer Protocols -- IP and Ethernet -- IP Addresses -- IP Addresses in Action -- Class IDs -- CIDR and Subnetting -- Subnetting -- CIDR: Key Takeaways -- IP Address Assignment -- Static IP Addressing -- Dynamic IP Addressing -- Special IP Addresses -- Chapter 6 Review -- Chapter 7 Routing -- Historical/Conceptual -- How Routers Work -- Test Specific -- Routing Tables -- Freedom from Layer 2 -- Network Address Translation -- Dynamic Routing -- Routing Metrics -- Distance Vector and Path Vector -- Link State -- EIGRP -- Dynamic Routing Makes the Internet -- Route Redistribution and Administrative Distance -- Working with Routers -- Connecting to Routers -- Basic Router Configuration -- Router Problems -- Chapter 7 Review -- Chapter 8 TCP/IP Applications -- Historical/Conceptual -- Transport Layer and Network Layer Protocols -- How People Communicate -- Test Specific -- TCP -- UDP -- ICMP -- IGMP -- The Power of Port Numbers -- Registered Ports -- Connection Status -- Rules for Determining Good vs. …”

Tabla de Contenidos: “…-- Chapter Review -- Questions -- Answers -- Chapter 6 Installing a Physical Network -- Historical/Conceptual -- Understanding Structured Cabling -- Cable Basics-A Star Is Born -- Test Specific -- Structured Cable Network Components -- Structured Cable-Beyond the Star -- Installing Structured Cabling -- Getting a Floor Plan -- Mapping the Runs -- Determining the Location of the Telecommunications Room -- Pulling Cable -- Making Connections -- Testing the Cable Runs -- NICs -- Buying NICs -- Link Lights -- Diagnostics and Repair of Physical Cabling -- Diagnosing Physical Problems -- Check Your Lights -- Check the NIC -- Cable Testing -- Problems in the Telecommunications Room -- Toners -- Chapter Review -- Questions -- Answers -- Chapter 7 TCP/IP Basics -- Historical/Conceptual -- Standardizing Networking Technology -- Test Specific -- The TCP/IP Protocol Suite -- Internet Layer Protocols -- Transport Layer Protocols -- Application Layer Protocols -- IP in Depth -- IP Addresses -- IP Addresses in Action -- Class IDs -- CIDR and Subnetting -- Subnetting -- CIDR: Subnetting in the Real World -- Using IP Addresses -- Static IP Addressing -- Dynamic IP Addressing…”

“…Access Office 365 Make sense of common Office tasks Use Excel, Word, outlook, PowerPoint and more Take advantage of 365 online services If you’re a home or business user interested in having a complete reference on the suite, this book has you covered…”

“…LWP is a suite of modules for fetching and processing web pages. …”

Tabla de Contenidos: “…-- Digital transformation drivers -- Digital transformation examples -- Digital transformation tips -- Tip #1 - Ask the right questions -- Tip #2 - Get leadership buy-in…”

“…It has an array of packages for predictive modeling and a suite of IDEs to choose from. Learning to predict who would win, lose, buy, lie, or die with Python is an indispensable skill set to have in this data age. …”

“…It provides important examples of this rapidly emerging trend as well as guidance on how to use the cloud to make software available and to store large amounts of data.Demonstrating the savings and increased business resiliency that can result from green computing, this book offers C-suite executives, senior IT management, project managers, suppliers, and market analysts with the tools required to understand why you need to act, how to act, what to buy, when to do it, and who should act"--…”

“…We show you how to decide which flavor of Vista is best suited to you! Then we walk you through installing and setting up Vista for the very first time. • Next we dig into the new Vista interface, which is quite a change from the old XP! …”

“…This seven-step plan focuses on three major benefits of the cloud: operational agility, strategic focus, and cost savings: Identify desired outcomes before you get into migration specifics Classify candidates for the cloud, including applications or workloads best suited for the move Define deployment model criteria—IaaS, PaaS, SaaS, or a private cloud Devise an iterative, agile process for transformation among your teams Get buy-in to the plan from people at the top and in the trenches Start simply with a project that’s relatively risk-free—one you’re likely to learn from the most Rinse and repeat by applying lessons learned to the next workload or application…”

“…Through it all, this book focuses on practical application of these techniques, giving you information that can immediately be applied to your own enterprise projects.Enterprise applications in today's world are about data-- whether it be information about a product to buy, a user's credit card information, or the color that a customer prefers for their auto purchases. …”

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“…Skill Level: Beginner-Intermediate Learn How To: Understand and practically apply the key skills necessary for effective project management at every stage of the project management process Identify, leverage, and enhance your natural skills and abilities for successful project management Kick-off and manage projects with engaged stakeholders, clear goals, and aligned teams Lead teams and projects, and generate buy-in... even if you're not a manager Who Should Take This Course: Project management isn't just for project managers--almost everyone plans and runs a project at some point. …”

“…In the book, you'll learn value-based selling techniques to become a trusted business advisor who instills confidence in buying decisions despite unpredictable business environments. …”

“…Whether you’re using your iPad to surf the Internet, admire or edit family photos, listen to music, watch movies, create or edit movies, or read a book, this book will help guide you. Discover how your iPad can be a virtual shopping mall, opening the door to purchases of music, books, videos, and movies. …”

“…If you want to learn Objective-C, buy it.”—Calvin Wolcott “An excellent resource for a new programmer who wants to learn Objective-C as their first programming language—a woefully underserved market.”…”