Tabla de Contenidos: “…C.4.3 Types of Need -- C.4.4 Need Identification -- C.4.4.1 Objective of Identification -- C.4.4.2 Methods of Identification -- C.4.5 Conceptual Model -- C.5 Information Behavior -- C.6 Information Seeking -- C.6.1 Relation With Information Retrieval -- C.6.2 Affecting Factors -- C.6.3 Modes of Information Seeking -- C.6.4 Information Seeking Models -- C.6.4.1 Self-Help Model -- C.6.4.2 Behavioral Model -- C.6.4.3 Information Search Process Model -- C.6.4.4 Information Behavior Models -- Upgradation of Wilson Model -- C.6.5 Information Process Model -- C.6.5.1 Big Six Skills Model -- C.6.6 Online Information Seeking -- References -- D User Empowerment (UEm) -- D.1 Introduction -- D.2 Scope of UEm -- D.3 Methods of UEm -- D.4 Information Literacy -- D.4.1 Concept of IL -- D.4.1.1 Definition of IL -- D.4.1.2 Scope of IL -- D.4.2 Need for IL -- D.4.3 Related Concepts -- D.4.4 Components of IL -- D.4.5 Methods of IL -- D.4.5.1 IL Models -- D.4.6 IL Standards -- D.4.7 IL Initiatives -- D.4.7.1 Initiatives in European Region -- D.4.7.2 Initiatives in African Region -- D.4.7.3 Initiatives in Asian Region -- D.4.7.4 Initiatives in Oceania Region -- D.4.7.5 International Initiatives -- D.5 User Education (UEd) -- D.5.1 Need for UEd -- D.5.2 Objectives of UEd -- D.5.3 Prerequisites for UEd -- D.5.4 Levels of UEd -- D.5.5 Methods of UEd -- D.5.6 Designing UEd Program -- D.5.7 Evaluation of UEd Program -- D.5.8 Benefits of UEd -- References -- E Organization of Information -- E.1 Introduction -- E.2 Two Phases -- E.3 Identification of Need -- E.4 Compilation of Retrieval AIDS/IACR Products -- E.4.1 Activities Involved -- E.5 Characteristics -- E.6 Importance -- References -- F Information Service -- F.1 Introduction -- F.2 Four Phases -- F.3 Understanding User Needs -- F.4 Searching -- F.5 Making Presentable -- F.6 Transmission…”