Tabla de Contenidos: “…Sullivan, and Jennifer L. Austenfeld -- 22. The positive psychology of emotional intelligence / Peter Salovey ... …”

Tabla de Contenidos: “…6.9 Systems and Subsystems -- 6.10 Relationship Between the Systems and Subsystems -- 6.11 Combination of Subsystems -- 6.12 The Management Cube -- 6.13 Planning Pyramid -- 6.14 Summary of the Features of Management as a System -- 6.15 Decision Theory -- 6.16 Problem Analysis and Decision-Making -- 6.16.1 Problem Analysis -- 6.16.2 Decision-Making -- 6.17 Characteristics of Decision-Making -- 6.18 Situations Under Which Decisions are Taken -- 6.18.1 Decision-Making Under Certainty -- 6.18.2 Decision-Making Under Uncertainty -- 6.18.3 Decision-Making Under Risk -- 6.18.4 Decision-Making Under Conflicts -- 6.19 Classifications of Decisions -- 6.19.1 Organizational and Personal Decisions -- 6.19.2 Routine and Strategic Decisions -- 6.19.3 Policy and Operative Decisions -- 6.19.4 Programmed and Nonprogrammed Decisions -- 6.19.5 Individual and Group Decisions -- 6.20 Different Approaches to Decision-Making -- 6.20.1 Intuitive Decision-Making -- 6.20.2 Trial and Error Decision-Making -- 6.20.3 Follow-the-Leader Decision-Making -- 6.20.4 Scientific Decision-Making -- 6.20.5 Systematic Decision-Making -- 6.21 Bias in Decision-Making -- 6.22 Decision Tree -- 6.23 Systematic Decision-Making -- 6.24 Proper Management Decision and Proper Engineering Design -- 6.25 Conclusion -- Further Reading -- Chapter 7: Strategic Planning -- 7.1 Introduction -- 7.2 Business Plans -- 7.3 Strategic Planning -- 7.4 Methodologies for Strategic Planning -- 7.5 Situational Analysis -- 7.6 Hoshin Kanri -- 7.6.1 Nichijo Kanri -- 7.7 Definitions of Strategic Planning -- 7.8 Strategic Planning Elements -- 7.9 Besterfield's Seven Steps of Strategic Planning -- 7.10 Strategy Development and Strategy Deployment -- 7.11 Effectiveness of the Strategic Planning -- 7.12 The Four Perspectives for Translating Strategy into Operating Process -- 7.13 Quality Planning…”