“…If you want to be the best you can be – or help your employees do the same - this is exactly what you need. One of North America’s leading presenters on business success, Havens brings fun to the learning process, so his audiences enjoy every minute – and never forget his crucial takeaways. …”

“…Jeff Havens’s Customer Service brings together all the knowledge anyone needs to deliver outstanding customer service, and help others do it, too! One of North America’s leading presenters on business success, Havens brings fun to the learning process, so his audiences enjoy every minute—and never forget his crucial takeaways. …”

“…If that sounds great to you, Jeff Havens’s Customer Service brings together all the knowledge you’ll need to deliver outstanding customer service, and help others do it, too! One of North America’s leading presenters on business success, Havens brings fun to the learning process, so his audiences enjoy every minute – and never forget his crucial takeaways. …”

“…Direct investment into North America was particularly hard hit, whereas flows from OECD countries toward developing and emerging economies held up well…”

“…Topics from philosophy, political and religious thought, and moral and sexual behaviour are addressed by contemporary authors working in both America and Europe. These manuscripts shed light on the birth of pornography and provide an important avenue for investigating philosophical, religious, political, and social critique."…”

“…. , continental and global from the vision that the Chilean political leaders and diplomats projected as part of a strategy of greater ties with the region and the world in a complex period of transition for Latin American countries. These States had to make decisions that impacted both politics and the economy, this being the main challenge that had to be faced during the time frame considered in the book, where the end of the belle époque, the development and consequences of the I World War, the emergence of the Union of Soviet Socialist Republics, the birth of the League of Nations, the consolidation of European totalitarianism and American hegemony in America, the crisis of 1929, the outbreak of World War II and its end , brought with it the transition to a critical stage for the world, such as the emergence of the Cold War with bipolarity, political and military conflicts, and the latency of nuclear destruction…”

“…A guide for how to not only dream big, but also win-both in business and in life-from one of the most celebrated and successful women in America. For the first time ever, entrepreneur, philanthropist, and Forbes' Richest Self-Made Woman Liz Elting shares her story on how she cofounded and grew TransPerfect, the billion-dollar translation and language solutions company that began as a dream in an NYU dorm room. …”

“…Iniciada en una fecha imposible de precisar del siglo xv —para tratar de establecerla de forma simbólica se ha recurrido a hitos como la invención de la imprenta, la caída de Constantinopla o el descubrimiento de América—, concluye con la crisis del Antiguo Régimen, que tampoco puede fijarse en un año concreto aunque en España se utiliza habitualmente el inicio de la Revolución francesa (1789). …”

“…'Financial Performance' presents the foundation concepts underlying the Senior Executive Programmes the Authors have taught together and separately over the last 15 years in Europe, Asia and North America.These programmes includeThe Oxford Advanced Management ProgrammeThe Oxford Senior Executive Finance ProgrammeThe INSEAD Advanced Management ProgrammeThe IMI, Geneva, Advanced Management ProgrammeThe Harvard Advanced Management ProgrammeThe Oxford International Executive Programme, SingaporeThe IMI International Finance Programme, SingaporeThe bo…”

“…Until recently, high-speed broadband data connectivity was purely the province of corporate America. But now, thanks to an ambitious multi-billion dollar investment by the telecommunications industry, broadband is fast becoming the most influential medium of communications since the telephone. …”

“…Many companies are using jQuery including: Amazon, Google, Twitter, Bank of America, BBC, ESPN, CBS News, Digg, Reuters, IBM, Netflix, Dell, Oracle, Slashdot, Tecnorati, and Intuit. …”

“…Michael Mimnaugh , Vice President, Human Resources, Sony Corporation of America "Many students are under the impression that a graduate degree will impart all wisdom, but what they fail to recognize is that there is no substitute for experience. …”

“…Firstly, the articles are from both developed countries and developing countries in Asia, Africa and South and Middle America. Secondly, the articles cover a wide range of industries including telecommunication, sanitation, healthcare, entertainment, education, manufacturing, and financial. …”

“…The book brings together contributions by over 50 authors from many countries, all around the world, from Europe to Africa, from Asia to Australia, from North to South America. Different cultures are presented together, from those with advanced technologies to those of intangible spirituality, but they are all connected by five professional attributes, that in the 1978 the Institute of Medicine (IOM)1 stated as essentials of practicing good Primary Care: accessibility, comprehensiveness, coordination, continuity and accountability. …”

“…Contributors from China, Brazil, France, Germany, Italy, Japan, Macedonia, Poland, Spain, South Africa, and the United States of America have collaborated enthusiastically and efficiently to create this reader-friendly but comprehensive work covering the diagnosis, pathophysiology, and effective treatment of several common health conditions, with many explanatory figures, tables and boxes to enhance legibility and make the book clinically useful. …”

“…A full-color guide to taking stunning wedding photos from ""America's Most Popular Photo Expert""-Rick Sammon Wedding photography has grown into a major industry with droves of digital photographers in the field, all looking for a competitive edge. …”

“…A practical guide to preparing for the next phase of the financial meltdown From the authors who were the first to predict Phase I of our current economic downturn-in their landmark 2006 book, America's Bubble Economy -comes their insightful sequel discussing their predictions for the next phase of the Bubble Economy. …”

“…Position your portfolio for growth with one of America's bestselling mutual fund books Indicators are pointing to a rebound in mutual funds, and investors are returning! …”

“…Think Like a General...Lead Like an Executive “At their center, great organizations such as America's armed forces are the product of great leaders. …”