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Mostrando 1 - 18 Resultados de 18 Para Buscar 'ASQ Quality Press', tiempo de consulta: 0.05s Limitar resultados
  1. 1
    The Quality toolbox
    por Tague, Nancy R., 1955-
    Publicado 2005
    “…ASQ Quality Press…”
    Libro
  2. 2
    Quality into the 21st century : perspectives on quality and competitiveness for sustained performance
    Publicado 2003
    “…ASQ Quality Press…”
    Libro
  3. 3
    The Executive guide to improvement and change
    por Beecroft, G. Dennis
    Publicado 2003
    “…ASQ Quality Press…”
    Libro
  4. 4
    Customer centered Six Sigma : linking customers, process improvement, and financial results
    por Naumann, Earl
    Publicado 2001
    “…ASQ Quality Press…”
    Libro
  5. 5
    Business process improvement toolbox
    por Andersen, Bjørn
    Publicado 1999
    “…ASQ Quality Press…”
    Libro
  6. 6
    Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations
    por Allen, Derek R.
    Publicado 2004
    “…ASQ Quality Press…”
    Libro
  7. 7
    Insights to performance excellence 2004 : an inside look at the 2004 Baldrige Award Criteria
    por Blazey, Mark L.
    Publicado 2004
    “…ASQ Quality Press…”
    Libro
  8. 8
    Managing service delivery processes : linking strategy to operations
    por Harvey, J.
    Publicado 2006
    “…ASQ Quality Press…”
    Libro
  9. 9
    Improving your measurement of customer satisfaction : : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs
    por Vavra, Terry G.
    Publicado 1997
    “…ASQ Quality Press…”
    Libro
  10. 10
    Customer centered six sigma : : linking customers, process improvement and financial results
    por Naumann, Earl
    Publicado 2001
    “…ASQ Quality Press…”
    Libro
  11. 11
    Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research
    por Allen, Derek R.
    Publicado 2000
    “…ASQ Quality Press…”
    Libro
  12. 12
    Performance measurement explained : : designing and implementing your state-of-the-art system
    por Andersen, Bjørn
    Publicado 2002
    “…ASQ Quality Press…”
    Libro
  13. 13
    Critical shift : : the future of quality in organizational performance
    por Silverman, Lori L.
    Publicado 1999
    “…ASQ Quality Press…”
    Libro
  14. 14
    Integrating ISO 14001 into a quality management system
    por Block, Marilyn R.
    Publicado 1999
    “…ASQ Quality Press…”
    Libro
  15. 15
    Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements
    Publicado 2007
    “…ASQ Quality Press…”
    Libro
  16. 16
    Global cases in benchmarking : best practices from organizations around the world
    Publicado 1998
    “…ASQ Quality Press…”
    Libro
  17. 17
    Bringing business ethics to life : achieving corporate social responsability
    por Andersen, Bjorn
    Publicado 2004
    “…ASQ Quality Press…”
    Libro
  18. 18
    Breaking the constraints to world-class performance
    por Dettmer, H. William
    Publicado 1998
    “…ASQ Quality Press…”
    Libro

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