“…Support-Mitarbeitern oder Call-Center-Agenten, wie OTRS bedient wird. Sie lernen, Kunden zu verwalten und eingehende Tickets zu bearbeiten. …”

“…Learn how to collect and handle large volumes of data at scale See how streams move data between threads, processes, servers, and data centers Get your data in the form you need and analyze it in real time Dive into the pros and cons of data targets such as databases, Hadoop, and cloud services for specific use cases Ensure your streaming integration infrastructure scales, is secure, works 24/7, and can handle failure…”

Tabla de Contenidos: “…-- Tip 4: Use the POINt Technique -- Exercise: The POINt Technique in Action -- Tip 5: Connect Ideas to Ideas -- The Power of Forced Connections -- Exercise: Connecting Unrelated Ideas -- Tip 6: Build a Prototype of the Idea -- Become an Innovation Hero -- Background -- Suggested Resources -- About the Center for Creative Leadership -- Ordering Information…”

Tabla de Contenidos: “…Sharing a Printer -- Printing a Document with Print Preview -- Viewing and Managing the Print Queue -- Viewing Fonts -- Using the ClearType Wizard -- CHAPTER 7 WORKING WITH WINDOWS MEDIA PLAYER -- Playing an Audio CD from the Windows Desktop -- Playing an Audio CD from Windows Media Center -- Ripping (Copying) an Audio CD -- Playing Albums -- Playing Individual Tracks -- Setting Up Playlists -- Burning (Creating) a Music CD -- Viewing DVDs with Windows Media Player -- Viewing Video Clips with Windows Media Player -- CHAPTER 8 WINDOWS MEDIA CENTER -- Opening and Configuring Windows Media Center -- Configuring the TV Signal -- Viewing the Program Guide -- Watching TV -- Recording TV -- Searching for TV Shows and Movies -- Viewing Photos in a Slide Show -- Viewing Photos by Tags and Dates -- Changing Slide Show Settings -- Watching Recorded TV -- Deleting a TV Recording -- Managing Recordings -- Watching Videos -- Playing Music -- Playing and Ripping a CD -- Starting a Game from Windows Media Center -- Quitting WMC -- CHAPTER 9 GAMING -- Using the Games Explorer -- Learning More About a Game -- Playing, Saving, and Continuing a Game -- Adding a New Game to Games Explorer -- Setting Up Game Updates and Options -- CHAPTER 10 BROWSING THE INTERNET -- The Internet Explorer 8 Interface -- Entering a Website Address (URL) -- Setting Your Home Page -- Working with Tabs -- Opening a Link -- Using the Favorites Bar -- Adding Favorites to the Favorites Bar -- Adding Favorites to the Favorites Menu -- Saving a Tab Group as a Favorite -- Using Suggested Sites -- Opening a Favorite Website or Tab Group -- Using Compatibility View -- Viewing RSS Feeds -- Using Page Zoom -- Using Accelerators -- Using InPrivate Browsing -- Disabling an Add-On -- Managing Popups -- Setting Internet Privacy Features -- Deleting Selected Items from Your History List…”

“…Drawing on real experiences, authors Tobias Heussner, Toiya Finley, Ann Lemay, and Jennifer Hepler provide invaluable advice for writing compelling player-centered stories and effective dialogue trees in order to help readers make the switch from prose- or screen- writing to interactive. …”

“…Take a unique customer-centered approach to the entire service delivery lifecycle Apply this perspective across development, operations, QA, design, project management, and marketing Implement a specific quality assurance methodology that unifies those disciplines Use the methodology to achieve true resilience, not just stability…”

“…You'll also learn how to incorporate the latest Game Center improvements in iOS 6 into your game, how to make sure your game gets into the App Store, and even how to promote your app and track revenue. …”

“…Finally, the book illustrates the use of IBM Tivoli® Storage Productivity Center for Replication to manage XIV Copy Services. …”

“…In recent years, films from these countries have captured numerous awards at prestigious international film festivals and have been the subject of major retrospectives at important cultural centers in the United States and Western Europe. Post new wave developments have been variously hailed as a second new wave, as the new model in the Soviet Union, the new Yugoslav film in Yugoslavia, the cinema of moral concern in Poland, and the new Hungarian cinema in Hungary. …”

“…Representational Mind offers an interpretation of some of the most fundamental epistemological distinctions that Kant drew: between matter and form, intuition and concept, and things in themselves and appearances. Aquila's analysis centers on a theory of consciousness as the conceptual determination of intentional objects, the structure of which is grounded in forms of intuition. …”

“…The Bipartisan Policy Center argues that "this rapid growth in health expenditures creates an unsustainable burden on America's economy, with far-reaching consequences". …”

“…Brad Spellberg on "Antimicrobial Resistance: A Problem Without Borders." The Centers for Disease Control and Prevention identified antimicrobial resistance as one of five urgent health threats facing the United States this year. …”

“…"The Veterans Health Administration (VHA) is America's largest integrated health care system, providing care at 1,243 health care facilities, including 172 medical centers and 1,063 outpatient sites of care of varying complexity, serving 9 million enrolled Veterans each year. …”

“…This open access book presents an actor-centered study on Europeanization, based on the assumption that EU-driven reforms are highly dependent on the behavior and interests of the key domestic actors. …”

“…By exploring who we are as negotiators in the context of social conditioning, this model examines the cognitive, psychological, social, physical, and spiritual aspects of negotiation to help you produce more sustainable, prosperous, and satisfying agreements.We often think of negotiation as taking place in a boardroom, a car dealership, or any other contract-centered situation; in reality, we are negotiating every time we ask for something we need or want. …”

“…Although she addresses the needs of adult learners, her model maintains a student-centered focus, with a specific lens on addressing equity issues in schools.- Offers a practical resource for school coaches, principals, district leaders, and other administrators- Presents a transformational coaching model which addresses systems change- Pays explicit attention to surfacing and interrupting inequities in schoolsThe Art of Coaching: Effective Strategies for School Transformation offers a compendium of school coaching ideas, and the book's explicit, user-friendly structure enhances the ability to access the information…”

“…Each entertaining chapter centers on breaking apart a powerful myth, popular in the business world despite its lack of substance. …”

“…In this book, Arun Sundararajan, an expert on the sharing economy, explains the transition to what he describes as "crowd-based capitalism"-a new way of organizing economic activity that may supplant the traditional corporate-centered model. As peer-to-peer commercial exchange blurs the lines between the personal and the professional, how will the economy, government regulation, what it means to have a job, and our social fabric be affected?…”

“…Examples, charts, review questions, formulas, and clear explanations help you track inventory costs; read balance sheets; calculate gross profit; set up a locator system; weigh pros and cons of bar codes and RFID; factor in replenishment costs; decide when to get rid of dead stock; pinpoint system dysfunctions; mitigate risks in the supply chain; and much more.New chapters in the third edition explain how to purchase inventory, pick the best location for a distribution center, and establish safety precautions for handling inventory…”

“…Such new methodologies are shifting the center of gravity: from the teacher to the student, with the aim of awakening relational aspects, as well as promoting imagination and divergent thinking. …”