Tabla de Contenidos: “…Transforming contact centers into real-time enterprises -- The development of the real-time contact center -- Contact center infrastructure -- The power of speech recognition for self-service -- Designing, building, and maintaining a vibrant eService strategy -- Strategic role of quality management and liability recording -- The role of performance management in real-time contact centers -- Productivity and quality enhancement systems in real-time contact centers -- Real-time analytics : conquering the unstructured data challenge -- Contact center staffing and management -- Building and managing contact centers -- Navigating the offshore landscape -- Creating a world-class real-time engaged contact center -- Maximizing the benefits of the real-time contact center -- A final word…”

Materias: “…Real estate business Periodicals…”

“…You'll realize how versatile Next.js is as you build real-world applications with step-by-step explanations. …”

“…In the same period, there has been a considerable increase in the wedge between the real cost to the employer of hiring a worker and the net real wage received by the worker. …”

Tabla de Contenidos: “…Cover; Real R&D Options; Copyright Page; Contents; List of contributors; Chapter 1. …”

Tabla de Contenidos: “…""Front Cover""; ""Real-Time Embedded Systems: Design Principles and Engineering Practices""; ""Copyright""; ""Contents""; ""Preface""; ""Acknowledgments""; ""Dedication""; ""Acronyms""; ""Part I: Introduction""; ""Chapter 1: Introduction to Embedded and Real-Time Systems""; ""1.1 Embedded Systems""; ""1.2 Real-Time Systems""; ""1.2.1 Soft Real-Time Systems""; ""1.2.2 Hard Real-Time Systems""; ""1.2.3 Spectrum of Real-Time Systems""; ""1.3 Case Study: Radar System""; ""Problems""; ""Chapter 2: Cross-Platform Development""; ""2.1 Cross-Platform Development Process""…”

“…Agile Development in the Real World conveys valuable insights to multiple audiences: For new-to-agile project managers, this book provides a distinctive approach that Alan Cline has used with great success, while showing the decision points and perspectives as the agile project moves forward from one step to the next. …”

“…While a full examination of these guidelines is available in Building Maintainable Software (O’Reilly), this report focuses on their application in the real world. Author and agile consultant Abraham Marin-Perez briefly explores each guideline and uses a running example to demonstrate how they can work together in a production environment. …”

“…Is your program ready for the real world? Real world evaluation is a balance between art, science, accuracy, and cost. …”

“…The above questions as well as other questions definitely illustrate the need for studying ethics. Real-World Media Ethics provides a wide showcase of real ethical issues faced by professionals in the media field. …”

Tabla de Contenidos: “…What is machine learning? -- Chapter 2. Real-world data -- Chapter 3. Modeling and prediction -- Chapter 4. …”

Materias: “…Real-time data processing…”

“…In Generative AI in the Real World, Ben Lorica interviews leaders who are building with AI. …”