“…We lived in India for six of my most formative years. I attended college in the United States, followed by four years as a U.S. …”

“…He is a graduate of Harvard College, has a PhD in Physics from Caltech, and is an alumnus of the Y Combinator entrepreneur program. …”

“…Donna is the author of The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management (which serves as the foundation for the Certified Process Design Engineer qualification), as well as two college textbooks, A Guide to Service Desk Concepts, Fourth Edition and A Guide to Customer Service Skills for Service Desk Professionals, Fourth Edition. …”

“…Melanie obtained her Bachelor's in computer science from Williams College. Jon and Melanie Discussion + Q&A Shaan Khosla: Training and Deploying LLMs Shaan covers practical LLM tips over the full NLP lifecycle. …”

“…Klara Nahrstedt, Ralph and Catherine Fisher Professor in the Department of Computer Science Department, and Director of the Coordinated Science Laboratory in the Grainger College of Engineering at the University of Illinois at Urbana-Champaign. …”

“…He is a graduate of Harvard College, has a Ph.D. in Physics from Caltech, and is an alumnus of the Y Combinator entrepreneur program. …”