“…Based on the bestselling A Complaint Is a Gift (over 275,000 copies sold), this accompanying workbook offers actionable tools that help individuals and organizations transform even the most extreme complaints into gifts that drive their business forward.A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback-not to mention your best bargain in market research. …”

“…"Bestselling author of Who Do We Want to Be gives visionary leaders the tools to create organizations that foster generosity, creativity, and kindness in a chaotic world. …”

“…In How to be a Coffee Bean, bestselling coauthors of The Coffee Bean, Jon Gordon and Damon West, present 111 simple and effective strategies to help you lead a coffee bean lifestyle-one full of healthy habits, encouragement, and genuine happiness. …”

“…"A new edition of the bestseller that has helped aspiring leaders worldwide advance their careers and step up to larger leadership roles. …”

“…A new edition of Shon Harris' bestselling exam prep guide--fully updated for the 2021 version of the CISSP exam Thoroughly updated for the latest release of the Certified Information Systems Security Professional exam, this comprehensive resource covers all objectives in the 2021 CISSP exam developed by the International Information Systems Security Certification Consortium (ISC)2®. …”

“…C# in Depth, Fourth Edition is a revised edition of the bestseller written by C# legend Jon Skeet. This authoritative and engaging guide is your key to unlocking this powerful language, including the new features of C# 6 and 7. …”

“…The third edition of this bestselling text has been extensively revised and updated to include new material such as examples of oral and written language, ranging from group discussions with children, adults, students and teachers to conversations, interviews, academic texts and policy documents. …”

“…Examines the historical, theological, philosophical and scientific aspects of the interaction between religion and science Fully updated to reflect current, cutting-edge debates on scientific atheism and the limits of scientific method, and discussions about the relationship between science and religion in major world faiths Includes a historical component to enable readers to orientate themselves within the subject Takes a topic based approach which fits into the existing structure of most courses, and includes explanatory material not found in other works of this kind, making it highly accessible for those with little scientific or religious background knowledge Incorporates illustrations, tables, maps, summaries and questions for a lively and engaging approach to the subject Written by world-renowned theologian, Alister McGrath; author of bestselling books such as Dawkins' God , and an acknowledged expert in the field of science and religion…”

“…He takes us to see how Borussia Dortmund's 'Footbonaut' and touchscreen-based games in the NFL have been achieving excellent results. As with bestsellers such as The Chimp Paradoxand Bounce, by the end of this book, readers will look at sporting performance in a new light, and be able to apply these insights to their own lives…”
Sumario

“…"The runaway bestseller that helped launch Korea's new feminist movement, Kim Jiyoung, Born 1982 follows one woman's psychic deterioration in the face of rigid misogyny. …”

“…Pulitzer Prize winner Stacy Schiff, author of the #1 bestseller Cleopatra, provides an electrifying, fresh view of the Salem witch trials... …”

“…New York Times bestselling author and Bible expert Bart Ehrman reveals how Jesus’s divinity became dogma in the first few centuries of the early church. …”

“…In this short, exhilarating book, renowned scientist and bestselling author Martin Rees argues that humanity's prospects depend on our taking a very different approach to planning for tomorrow. …”

“…In this revealing book, Cass Sunstein, the New York Times bestselling author of Nudge and The World According to Star Wars, shows how today's Internet is driving political fragmentation, polarization, and even extremism--and what can be done about it. …”

“…A comprehensive guide for programming enthusiasts who wish to gain a firm command of the fundamentals and advanced Swift conceptsKey FeaturesSixth edition of this bestselling book, improved and updated to cover the latest version of the Swift 5.3 programming languageGet to grips with popular and modern design techniques to write easy-to-manage Swift codeUse core Swift features such as concurrency, generics, and copy-on-write in your codeBook DescriptionOver the years, Mastering Swift has proven itself among developers as a popular choice for an in-depth and practical guide to the Swift programming language. …”

“…In The Nikon Autofocus System, 2nd Edition , photographer Mike Hagen, author of the bestselling The Nikon Creative Lighting System , takes his deep knowledge of Nikon technology and concentrates on its focus features. …”

“…Fully updated for Java Platform, Standard Edition 9 (Java SE 9), Java: A Beginner’s Guide, Seventh Edition, gets you started programming in Java right away. Bestselling programming author Herb Schildt begins with the basics, such as how to create, compile, and run a Java program. …”

“…In Breakthrough, you'll find a powerful framework for bringing innovation and creativity to the surface not just once, but on a regular, daily basis. In Breakthrough, bestselling author, acclaimed speaker, and life optimization coach David Nurse provides an actionable and clearly organized structure for maximizing your breakthrough ideas. …”

“…An exciting new title from bestselling author Cyndi Snyder Dionisio on a top trending topic in the field, sample topics covered in Hybrid Project Management include: Variables to consider when choosing a development approach Project roles such as sponsors, product owners, project managers, scrum masters, and the project team Launching a hybrid project (vision statements and charters) and structuring the project (development approach, delivery cadence, lifecycle, and roadmap) Project scope requirements, backlogs, and user stories Hybrid scheduling that combines Gantt charts and release plans Leadership in a hybrid project, covering servant leadership, bias, critical thinking, emotional intelligence, motivation, and developing high-performing teams Managing risk on hybrid projects including estimating reserve and using a risk-adjusted backlog Identifying metrics and reports for predictive and adaptive project work, such as burn charts, variance analysis, forecasts, and cumulative flow diagrams With over fifty percent of projects today being managed using a hybrid approach, Hybrid Project Management serves as an important guide to hybrid project management methods for project management professionals and academia. …”

“…Mac" LeVitus shares his witty insights and helpful tips in this full-color update to his bestselling OS X guide. You'll learn the basics of working with the Dock, Launchpad, and Mission Control before moving on to setting up your e-mail, surfing with Safari, organizing your files, and customizing OS X Mavericks for all you need your Mac to do. …”