Tabla de Contenidos: “…Stop the consumer obsession -- Consumers lie -- Listening to the consumer eliminates value -- Listening to the consumer makes your business homogeneous -- They who hear their brand -- Create category -- Define the brand -- Gonzo marketing 1: Fire the CEO -- Gonzo marketing 2: Put the customer second -- Embracing the negative -- Creating weakness -- Ask what your consumer can do for you -- The closing argument…”

Tabla de Contenidos: “…How to construct a one-page project manager -- Read this if you are the CIO -- Your project team: who to pick, how to mix-and-match -- The one-page project manager for the project office -- Recognition@work: launching a new internet business -- Managing an enterprise resource planning project -- Managing consultants -- ISO 9000: getting certified -- Customizing the one-page project manager…”

Tabla de Contenidos: “…Strategy: creating and destroying customer value -- Doing the right things for the wrong reasons -- Not all customers are good customers -- When customers speak who hears them? -- Input is vital but involvement multiplies the value -- It takes two -- Customer focus is a process, not an event -- Culture, the soft stuff is the hard stuff -- Managing change, performance & talent -- Leveraging your culture and value chain…”

Tabla de Contenidos: “…Life, leadership, legacy -- Remove and improve -- Complain = digital pain -- Integrity and reputation : avoiding digital blunders -- Simple = success -- Who before what -- Niche is the new norm -- Personal is powerful -- Be decisive -- Fail forward, fail fast, fail better -- Leverage inertia -- Set laughable goals -- Firm in destination- flexible in path -- Recreate yourself -- Connections = currency -- Empower others -- Digital hugs…”

Tabla de Contenidos: “…CONTENTS; SERIES FOREWORD; EDITOR AND CONTRIBUTORS; FOREWORD; Introduction; CHAPTER ONE Understanding self-destructive behaviour in adolescence; CHAPTER TWO Beyond ""bullies"" and ""victims"": a systemic approach to tackling school bullying; CHAPTER THREE Parent battering and its roots in infantile trauma; CHAPTER FOUR Violence in care; CHAPTER FIVE Working with adolescents who want to kill themselves; REFERENCES; INDEX…”

Tabla de Contenidos: “…Mainstreaming Strategies; 8. Reading; 9. Who Wants to Teach African American Males?; 10. …”

Tabla de Contenidos: “…Frontmatter -- Contents -- Acronyms and Abbreviations -- Bodies under the UNFCCC -- Introduction: The Climate Regime -- 1 How to COP -- 2 The Voice of Bangladesh -- 3 Who Wants to Be a Negotiator? -- 4 Politics in Between-Spaces -- 5 Accounting for Change in the Paris Agreement -- 6 A Thrice-Told Tale of Negotiations -- 7 The House of Loss and Damage -- Conclusion: The Gift of the Global South -- Acknowledgments -- Bibliography -- Index…”

Tabla de Contenidos: “…The perspective of service users and those who work with them in public service provision in Lithuania -- Executive summary -- Mapping of services for people in vulnerable situations in Lithuania -- Operating models and IT infrastructure to support the provision of employment and social services in Lithuania -- Proposal for a more personalised approach to public service provision in Lithuania -- Delivering for people in vulnerable situations: public governance for integrated policies and services -- Foreword…”

Tabla de Contenidos: “…The crisis that will not go away -- Reengineering : the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer? -- The hunt for reengineering opportunities -- The experience of process redesign -- Embarking on reengineering -- One company's experience : Hallmark -- One company's experience : Taco Bell -- One company's experience : Capital Holding -- One company's experience : Bell Atlantic -- Succeeding at reengineering…”

Tabla de Contenidos: “…The sea we fear -- Fifty ships that saved the world -- The Ju-Ju murder -- Lake Success -- The wildest schemes -- Probably bloodshed -- Who heeds how they perished? -- The Burns challenge…”

Tabla de Contenidos: “…I'm a writer, not a fighter ; A friend of mine ; They've only themselves to blame ; Who knows, perhaps maybe ; Where peaceful waters flow ; Ooh baby ; I have never loved you as much as I love you today ; Not in a million years ; If you love me like you love me ; Get down…”

Tabla de Contenidos: “…Introduction: The Schema of the Heart -- Feelings and Feeling-States -- The Beloved in Phenomenological Perspective -- Loving as Participating Being -- Participating Being Erotically -- The Motivation of Critique and Thinking Freely -- Inciting Critique as the Discernment of the Heart -- Normativity and Loving -- Hating as Contrary to Loving -- Conclusion: Loving, Hating, and Who We Are -- Appendix 1. More Technical Distinctions within the Schema of the Heart -- Appendix 2. …”

Tabla de Contenidos: “…Fallibility: Education of a knife -- Computer and the hernia factory -- When doctors make mistakes -- Nine thousand surgeons -- When good doctors go bad -- Mystery: Full moon Friday the thirteenth -- Pain perplex -- Queasy feeling -- Crimson tide -- Man who couldn't stop eating -- Uncertainty: Final cut -- Dead baby mystery -- Whose body is it anyway? …”

Tabla de Contenidos: “…Getting started -- Researching industries : studying the institutions and producers of media and culture -- Researching texts : approaches to analysing media and cultural content -- Researching audiences : who uses media and culture? -- Presenting your work. …”

Tabla de Contenidos: “…Steal like an artist -- Don't wait until you know who you are to get started -- Write the book you want to read -- Use your hands -- Side projects and hobbies are important -- The secret : do good work and share it with people -- Geography is no longer our master -- Be nice (the world is a small town) -- Be boring (it's the only way to get work done) -- Creativity is subtraction…”

Tabla de Contenidos: “…Introduction : an Atlantic cultural history -- Violent encounters -- Catching people -- Trading in humans -- Atlantic crossings -- Discarded lives -- Markets of human flesh -- Plantation worlds -- Toiling in the city -- Women who fed the city -- Sex and violence -- creating and re-creating families -- Mothers in shackles -- Resisting bondage -- Ways of congregating -- Rebellion across borders -- Fighting for freedom -- Africa's homecomings -- Epilogues : Afterlives of slavery…”

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“…There are few thinking people who would deny today that the educational system in the United States of America is broken. …”
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“…The book brings together 16 "sketches" of the life,culture and history of the city of Valencia.It is of particular interest to those who live in the city or, indeed, anyone else who is interested in finding out something about its customs and traditions.It is also an enjoyable way for students of English to get to know the city through English texts which will help in their study of specific vocabulary and English narrative structures…”
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