Tabla de Contenidos: “…Creating documents with Word -- Making a documents -- Formatting 101: font/character formatting -- Paragraph formatting -- Styles -- Page setup and sections -- Tables and graphics -- Mail merge -- Document security -- pt. 3. making the numbers work with Excel -- Using Excel worksheets and workbooks -- Entering and editing worksheet data -- Essential worksheet and cell range operations -- Introducing formulas and functions -- Working with dates and times -- Creating formulas that count and sum -- Getting started making charts -- Working with database tables in Excel -- pt. 4. Persuading and informing with PowerPoint -- First look at PowerPoint 2007 -- Creating a presentation, slides, and text -- Working with layouts, themes, and masters -- Working with tables and charts -- Using SmartArt diagrams, clip art, and pictures -- Building animation effects, transitions, and support materials -- Delivering a live presentation -- pt. 5. …”

Tabla de Contenidos: “…-- Chapter 2 Execute Strategically -- Play "Three-Dimensional Chess" -- Exhibit Patience and Discipline -- Act "Decisively, Quickly, and Boldly" -- Make Good on Promises -- Anticipate Surprises -- Celebrate Wins -- Start a Revolution -- Obsess Over Implementation -- Persuade Constituents and Finish Strong -- Be Memorable -- What's the Takeaway? …”

Tabla de Contenidos: “…I Think I Hear a Sale; Chapter 14 It's Astounding What You Don't Sell When You Don't Ask; Chapter 15 If You Don't Know Where You're Going, You'll Probably End Up Somewhere Else; Chapter 16 There Are No Shortcuts to Anyplace Worth Going; Chapter 17 Know Your Product, but It's Testimony that Persuades; Chapter 18 If You Think You'll Lose, You're Lost; Chapter 19 Climb the Ladder of Success One Objection at a Time; Chapter 20 Objections Aren't Bitter if You Don't Swallow Them…”

Tabla de Contenidos: “…Razonamiento hecho a su majestad en el Sermón de las alegrías, cuando fue preso el rey de Francia, en el cual se le persuade a que use de su clemencia en recompensa de tan gran victoria; 2. …”

Tabla de Contenidos: “…Chapter 12 Developing and Valida ting Motiva tional Message Interv entions for Improving Prescription Drug Adherence With Consumers Confronting Chronic DiseasesPART IV Combating Obesity in Children and Young Adults; Chapter 13 Preventing Childhood Obesity by Persuading Mothers to Breastfeed Matching Appeal Type to Personality; Chapter 14 Ecological Factors and Childhood Obesity: A Structural Look; Chapter 15 The Impact of Health Games on Consumers' Physical Activity and Healthy Eating Intentions; PART V Environmental and Policy Perspectives…”

Tabla de Contenidos: “…-- A chimera called smart cities -- Beyond fill-in-the-blank cities -- Persuading policy makers to implement sustainable city plans -- To live or not to live: urbanisation and the knowledge worker -- City fragmentation and the commons -- Cities as global organisms -- From concrete structures to green diversity: ecological landscape design for -- Restoring urban nature and children's play -- Building cities: a view from india -- The barking dog syndrome -- Overcoming inertia and reinventing "retreat" -- Money for old rope -- An aesthetic appreciation of tagging -- Understanding arab cities -- Who can implement the sustainable development goals? …”

Tabla de Contenidos: “…Intro -- Cover -- Title Page -- Copyright Page -- Contents -- Introduction: The Challenge of Leadership Communication 1 -- PART 1 STRATEGIC LEADERSHIP: Think Long-Term Investment in People and Payoff -- Chapter 1 Communicating as a Leader and as a Manager -- Chapter 2 Have a Ready Answer for THIS One Key Question-Always -- Chapter 3 Make Sure the Team Knows the Deliverables -- Chapter 4 Build a Culture of Trust -- Chapter 5 Hire Based on Core Character and Competency -- Chapter 6 Nix Micromanaging and Other Negatives -- Chapter 7 Squelch the Urge to Hoard -- Chapter 8 Guide With Strategic Questions -- Chapter 9 Dislodge Log-Jamming Directives -- Chapter 10 Become a Coach, Not a Critic -- Chapter 11 Give Kudos That Count -- Chapter 12 Fire People to Be Fair -- Chapter 13 Energize Rather Than Demoralize -- Chapter 14 Course-Correct Quickly After Bad Decisions -- Chapter 15 Develop Your People -- PART 2 STRATEGIC CONVERSATIONS: Connect With Intent -- Chapter 16 Be Intentional About Your Communication Standards -- Chapter 17 Be a Leader Who Laughs -- Chapter 18 Respond Promptly in the Age of Twitter -- Chapter 19 Learn to Apologize or Pay the Penalty -- Chapter 20 Keep Your Networks Active -- PART 3 STRATEGIC NEGOTIATIONS: Look for Mutual Opportunities -- Chapter 21 Determine Your Goals, Value, and Walk-Away Point -- Chapter 22 Adopt Strategic Negotiation Practices -- Chapter 23 Aim to Do the Second Deal -- PART 4 STRATEGIC SPEAKING: Persuade Minds and Win Hearts -- Chapter 24 Increase Your Executive Presence -- Chapter 25 Dump Your Data to a Storyline -- Chapter 26 Engage With Great Stories -- Chapter 27 Be Brief or Be Dismissed -- Chapter 28 Prepare for Off-the-Cuff Comments -- PART 5 STRATEGIC WRITING: Write to the Point -- Chapter 29 Let Them See How You Think -- Chapter 30 Trust the TA-DA TemplateTM…”

Tabla de Contenidos: “…Chapter Four: One-Through-One: Engaging Social CustomersThe "Peoplescape" of Social Media; The Company is No Longer Center Stage; The Customer is Speaking; Listen; Social Media Taxonomy; Social Media Objectives; Social Media Planning; Setting Objectives; Current State Analysis; Future State Analysis; Transitioning; Individual Customer Engagement; Customer-Specific Communications Objectives; Persuading Individuals; Encouraging Communications Pass-Through; Chapter Five: B2B Relationships; Consumer and Business-to-Business Relationships; Goods and Services; Market Structure…”

Tabla de Contenidos: “…No silver bulletsThinking is the new black; Enter the Interaction Designer; Implementing strategy; It's Design, not design; Section Three: The Rhetorical Nature of Interaction Design; Chapter Six: Interaction Designand Communication; Thedesigner as persuader; Designedartifacts identify an underlying culture; Designlanguage can provide the cultural substance; Thehonesty of poetic interactions; Investigatingmindfulness; Providinga vivid and refined attention to sensory detail; Apoetic interaction may not be a usable interaction; On the Nature of Interaction asLanguage…”

Tabla de Contenidos: “…-- Vers une redistribution du pouvoir et du savoir -- Les produits dérivés de la concertation -- Concerter : une autre façon de persuader ? -- Qui donne la parole à qui ? -- Le pouvoir périphérique : résistances et surenchères délibératives -- Concerter les « concernés » -- Inévitables ou indispensables corps intermédiaires -- Organiser les débats ou combler le silence ? …”

Tabla de Contenidos: “…-- DevOps evolved from Agile -- DevOps focuses on people -- Company culture is the foundation of DevOps -- You learn by observing your process and collecting data -- Persuasion is key to DevOps adoption -- Small, incremental changes are priceless -- Benefitting from DevOps -- Keeping CALMS -- Solving the problem of conflicting interests -- Chapter 2 Designing Your Organization -- Assessing Your Culture's Health -- Integrating DevOps -- Establishing DevOps Values -- Encourage teamwork -- Reduce silos -- Practice systems thinking -- Embrace failure -- Communicate, communicate, communicate -- Accept feedback -- Automate processes (when appropriate) -- Modeling Company Culture -- Avoiding the worst of tech culture -- Crafting your vision -- Incentivizing Your Values -- Evaluations -- Rewards -- Chapter 3 Identifying Waste -- Digging into the Seven Types of Waste -- Unnecessary process -- Waiting -- Motion -- Costs of defects -- Overproduction -- Transportation -- Inventory -- Understanding waste in DevOps -- Rooting Out Waste -- Discovering bottlenecks -- Focusing on impact -- Chapter 4 Persuading Colleagues to Try DevOps -- Fearing Change -- Persuading Those around You to Shift to DevOps -- Earning executive support -- Creating a groundswell in the engineering group -- Managing the middle managers -- Persuading the stubborn -- Understanding the Adoption Curve -- Pushing for change -- Responding to pushback -- Navigating the chasm -- Asking "Why?" …”

Tabla de Contenidos: “…Making a Pitch for More ResourcesPersuading Customers to Try a New Service; When a Colleague Thwarts Your Needs; When You're Caught in the Middle; Strategy 6: Think We, Not Me; Getting the Team Spirit; When Team Members Lock Horns; When People Don't Participate Equally; When Everybody Is on Overload; Coping with Turnover; Getting a Team to Think Out of the Box; Collaborating with Other Departments; When Your Staff Are in Conflict; Now What?…”

Tabla de Contenidos: “…How to Monetize Client RelationshipsHow to Better Persuade Others; Chapter XII: How to Prepare for the Client Meeting; The Four Rs; Change of Mindset; Have a Strong Opening and Strong Close; How to Ask for the Order; Dealing with Rejection; Chapter XIII: Differentiating Yourself with Clients; Differentiating Yourself through Likability and Trust; Differentiating Yourself through Insight; Using the Apple Five Steps of Service; Chapter XIV: Assessing the Client Situation; Know Your Client's Vital Signs; How to Know if You Are Making Progress with a Client…”

Tabla de Contenidos: “…Why middle managers have the ability to lead from the heart and the power to persuade At the beginning; Crafting an engaging message; Resistance; Nimbleness; Information sharing; Attitude; Ethics; Skills; References; 5 Making it work: leading without a pedestal; Building a culture of shared leadership; Utilizing consensus decision-making; Handling constructive conflict; Nurturing and sustaining a leadership climate; Partnering for professional development; The view from above and below; Prescriptive tactics; Observations, tips and techniques…”

Tabla de Contenidos: “…Davenport -- When data visualization works, and when it doesn't: not all data is worth the effort / by Jim Stikeleather -- How to make charts that pop and persuade: questions to help give your numbers meaning / by Nancy Duarte -- Why it's so hard for us to communicate uncertainty: illustrating - and understanding - the likelihood of events: an interview with Scott Berinato / by Nicole Torres -- Responding to someone who angrily challenges your data: ensure the data is thorough, then make them an ally / by Jon M. …”

Tabla de Contenidos: “…Intro -- Title Page -- Copyright Page -- Dedication -- Contents -- Introduction: Get Your Career on Track -- Part One: Take Charge of Your Career -- Step 1: Establish Your Lifelong-Learning Mindset -- Step 2: Find the Right Career Path -- Step 3: Design Your Personal Development Plan -- Step 4: Stay on Course -- Part Two: Skills for Career Success -- Lifelong Learning -- Skill 1: Exhibit a Growth Mindset -- Skill 2: Create a Personal Development Strategy -- Skill 3: Learn from Experience -- Skill 4: Accept and Act on Feedback -- Skill 5: Optimize Formal Learning Opportunities -- Self-Perception -- Skill 6: Show Self-Awareness -- Skill 7: Exhibit Career Ambition -- Skill 8: Understand Personal Style -- Skill 9: Improve Weaknesses -- Skill 10: Display Self-Confidence -- Skill 11: Practice Resiliency -- Communication -- Skill 12: Communicate Clearly -- Skill 13: Give and Receive Feedback -- Skill 14: Influence, Persuade, and Negotiate -- Skill 15: Speak in Public -- Skill 16: Write Proficiently -- Interpersonal Savvy -- Skill 17: Build and Manage Relationships -- Skill 18: Collaborate with Others -- Skill 19: Appreciate People and Differences -- Skill 20: Resolve Conflict -- Skill 21: Network with Others -- Self-Management -- Skill 22: Maintain Composure -- Skill 23: Exhibit Self-Control -- Skill 24: Manage Time -- Skill 25: Stay Organized -- Skill 26: Balance Life -- Professional Presence -- Skill 27: Practice Political Savvy -- Skill 28: Exhibit a Professional Image -- Skill 29: Advocate for Self -- Skill 30: Adapt to Situations -- Skill 31: Model Corporate Expectations -- Leadership Capability -- Skill 32: Lead Self -- Skill 33: Lead Others -- Skill 34: Lead Ventures -- Planning and Prioritizing -- Skill 35: Practice Systems Thinking -- Skill 36: Plan and Organize Tasks -- Skill 37: Set Goals -- Skill 38: Be Resourceful…”

Tabla de Contenidos: “…The Political Speech -- Politicians Need to Speak More -- Politicians Need to Persuade -- Politicians Need to Be Liked -- Politicians Need to Stay Upbeat -- Politicians Need to Be Understood -- Politicians Need Publicity -- 2. …”

Tabla de Contenidos: “…The three layers: relationship, conversation and appearanceThe messy and typical forms design process; The methodical design process that really works; Part 1 Relationship; Chapter 1 Persuading People to Answer; If you understand people, you design better forms; How people react to forms; Readers, rushers, and refusers; Pick the right moment to ask a question; Relationship varies question by question; Three rules that influence response rates; Rule 1: Establish trust; Rule 2: Reduce social costs; Rule 3: Increase rewards; A small reward: give them a form when they want one…”

Tabla de Contenidos: “…Consider These Message TipsCheck Out Sample Mobile Messages; Mobile Job Search in the Digital Age; Chapter 3: Newcomer Letters that Persuade; 13 Messages to Outrun Rivals; More Cool Job Letters Ahead; Part II: Essential Job Search Letters; Chapter 4: Job Ad Reply Letters and Notes; Watching for Smooth Moves; Making Contact with Cover Notes; Feasting Your Eyes; Chapter 5: Getting Help: Networking Letters; Zooming In on Purposeful Networking; Finding the Best Places to Network; Networking Letters to Note; Help on the Way - Samples Ahead; Chapter 6: Prospecting Letters…”

Tabla de Contenidos: “…-- A chart type for every message -- Bar charts -- Line charts -- Treemaps -- Scatterplots -- Finalizing your visual -- Summary -- Chapter 8: Telling Stories with Data -- The art of persuading others -- The power of telling stories -- The data storytelling process -- Setting objectives -- Selecting scenes -- Evolution -- Comparison -- Relationship -- Breakdown -- Distribution -- Applying structure -- Beginning -- Middle -- End -- Polishing scenes -- Focusing attention -- Making scenes accessible -- Finalizing your story -- The data storytelling canvas -- Summary -- Chapter 9: Extending Your Toolbox -- Getting started with Tableau -- Python for data analytics -- A gentle introduction to the Python language -- Integrating Python with KNIME -- Automated machine learning -- AutoML in action: an example with H2O.ai -- Summary -- And now? …”