“…." — Martin Fowler , author, UML Distilled and Refactoring The first edition of Applying UML and Patterns: An Introduction to Object-Oriented Analysis and Design quickly emerged as the leading OOA/D introduction; it has been translated into seven languages and adopted in universities and businesses worldwide. …”

“…Exposes the inner workings of Cisco CallManager to help you maximize your Cisco IP Communications solution Read new content on QSIG, SIP trunks, video support, hunt lists and line groups, time-of-day routing, and new features added in CallManager releases 3.2, 3.3, 3.4, 4.0, and 4.1 Review content from the first edition that has been fully revised and updated to CallManager release 4.1 Learn how to deploy and manage a CallManager solution Understand the components that make up CallManager call routing through the use of basic to advanced examples that solve enterprise call routing problems Gain a full understanding of how CallManager manages media resources and processes information for conferencing, transcoding, annunciation, and more Learn detailed information about North American and international dial plans, trunk and station devices, media resources, and much more Cisco CallManager Fundamentals , Second Edition, provides examples and reference information about Cisco® CallManager, the call-processing component of the Cisco IP Communications solution. …”

“…With many great benefits, it continues to be a huge headache for network and system administrators to design, implement and support. The first edition of this book, O'Reilly's best-selling Windows 2000 Active Directory , eased their pain considerably. …”

“…” — Francesco Cirillo, Chief Executive Officer, XPLabs S.R.L. “The first edition of this book told us what XP was—it changed the way many of us think about software development. …”

“…That's the philosophy behind Informix Database Administrator's Survival Guide-and it's why the first edition became a worldwide Informix best-seller! …”

“…The tutorials have been updated for this second edition to cover browsers that have become more widely used since the release of the first edition. It also has been updated to cover styling of forms, troubleshooting CSS, and other important new developments…”