“…How do you find these rock star developers? Patrick McCuller, an experienced engineering and hiring manager, has made answering that question part of his life's work, and the result is this book. …”

Tabla de Contenidos: “…Lead response -- Growth rate YoY -- Quota alignment -- Net sales revenue -- CAC -- Cost per lead (CPL) -- CLV/LTV -- Measuring operations' efficiency -- Support metrics -- Beta versus General Availability (GA) -- Paid support subscription rate by tier -- Cost of infrastructure -- Incidents per month -- Cost of outage -- Summary -- Part 4: Setting a Cohesive Analytics Strategy -- Chapter 13: Drawing the Big Picture with Data -- Setting the data strategy -- Methods for analyzing data -- Cluster analysis -- Cohort analysis -- Regression analysis -- Predictive analysis -- Data mining -- Text analysis -- Time series analysis -- Decision trees -- Conjoint analysis -- Factor analysis -- Interpreting data -- SWOT analysis -- Benchmarking and baselining -- Making decisions without data -- The Delphi method -- Goal setting with data -- SMART framework -- The OKR framework -- Key performance indicators (KPIs) -- North Star metrics -- The HEART framework -- Summary -- Chapter 14: Keeping Metrics Honest -- Mixing qualitative and quantitative feedback -- Validating your insights -- Defining the right product metrics -- Leading and lagging indicators -- Input and output metrics -- Framework for storytelling with data -- Identify the audience -- Develop a narrative -- Choose the right data and visualizations -- Draw attention to key information -- Engage your audience -- Summary -- Chapter 15: Counter Metrics to Avoid Blind Spots -- Establishing counter metrics -- Avoiding gameable metrics -- Avoiding cannibalizing metrics -- Aligning incentives -- Avoiding cognitive biases -- Confirmation bias -- Selection bias -- Anchoring bias -- Framing bias -- Overconfidence bias -- Status quo bias -- Outliers -- Recall bias -- Confounding bias -- Association bias -- Summary -- Chapter 16: Decision-Making with Data -- Bringing it all together -- Short-term goals…”

“…Java games like Puzzle Pirates, Chrome, Star Wars Galaxies, Runescape, Alien Flux, Kingdom of Wars, Law and Order II, Roboforge, Tom Clancy's Politika, and scores of others have earned awards and become bestsellers. …”