“…Real control is derived from clear direction to the field-and this book tells how do to that in an easy-to-understand, actionable manner." -Michael R. Jenkins, Signature Client Vice President, AT&T Global Enterprise Solutions "There are things that can be managed in a sales force, and there are things that cannot. …”

“…How you get results.In this comprehensive handbook, strategy and change experts Ron Ashkenas and Brook Manville distill proven ideas and frameworks about leadership from Harvard Business Review, interviews with senior executives, and their own experience in the field-all to help rising leaders stand out and have a big impact.In The HBR Leader's Handbook you'll find: concise explanations of proven leadership frameworks from Harvard Business Review contributors such as Clayton M. Christensen and Michael E. Porter; in-depth case studies of senior leaders such as Jim Wolfensohn at the World Bank, Paula Kerger at PBS, Darren Walker at the Ford Foundation, and Jim Smith at Thomson Reuters; and step-by-step guidance to help you understand and start implementing six core leadership practices: building a unifying vision, developing a strategy, getting great people on board, focusing on results, innovating for the future, and leading yourself…”

“…Bob Bowman, best known as the coach for the record-breaking run of Michael Phelps, is one of the most successful coaches in Olympic history. …”