Tabla de Contenidos: “…Avoiding the Passive Apology -- 8 The Power and Precision of Prepositions: Learning the Little Words That Go a Long Way -- 9 The 8-Minute Rule Mastering the Art of Micro Conversations -- It's A Wrap!…”

Tabla de Contenidos: “…What is a professional manager -- Defining your role -- The staff mosaic : working together -- Understanding each person in your department -- Clarifying what you and your employees have in common -- Adopt positive and productive attitudes -- Perpetuating a problem-solving culture -- Listening--really listen and you'll hear more than words -- Mastering the art of asking questions -- Eliminating weeds from your departmental garden -- Giving the gift of constructive criticism -- Hiring the right people -- Conducting meaningful performance reviews -- Delegating effectively and empowering employees to take risks -- Mastering productive meetings is as easy as PIE -- Resolving conflicts -- Handling harassment -- Moving forward…”

Tabla de Contenidos: “…The secrets of glowing -- Your glow resources -- The first principle : a cooperative mindset -- Stories about the warmth of cooperation and the big freeze -- Action 1 : developing the daily habits of cooperation -- Action 2 : mastering the art of great conversation -- Action 3 : acting on the "smell of the place" -- The second principle : jumping across worlds -- Chocolate stories and connecting different worlds -- Action 4 : increasing the value of your networks -- Action 5 : jumping out of the boundaries that constrain you -- Action 6 : finding and moving to boundaryless places -- The third principle : igniting latent energy -- Action 7 : asking questions that spark energy -- Action 8 : creating visions that compel -- Action 9 : crafting meaningful and exciting work -- Glowing every week…”

Tabla de Contenidos: “…-- Chapter 5: Signals of Leadership Maturity and False Positives -- Chapter 6: Mastering the Art of Organizational Knowledge -- Chapter 7: Signals that Organizational Growth Is Too Much Growth -- Chapter 8: The Pearls and Pitfalls of Leadership Re-branding -- Chapter 9: The Risk of Non-Utilized Talent -- Chapter 10: Leadership Pipeline: Which Sand Box Are You Promoting From? …”

Tabla de Contenidos: “…Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- Author -- Introduction -- Chapter 1 Mastering the Art of Change: Is the Hassle Worth the Risk? …”

Tabla de Contenidos: “…The natural laws of perception : how the people around you perceive you -- Developing your social intelligence -- How to read people and predict behavior -- Engineering buy-in and gaining compliance -- How to master the art of storytelling for personal and professional success -- Shortcuts to influence : the secrets to changing behaviors and attitudes -- Secrets to managing interpersonal conflict and improving relationships -- How to hold conversations nobody wants to have -- Why self-branding is no longer a choice and what your personal brand says about you -- Branding 2.0 : how to use the Internet to build and expand your personal and professional brand -- How the media create meaning in the minds of an audience : powerful messages and the art of spin -- How to use the media to enhance your reputation and raise your profile -- Top seven secrets for success with the media -- You've been Googled : what's the verdict? …”

“…Through humor, a healthy dose of history and philosophy, and real-life examples from his days as a government bureaucrat, Schwartz shows IT leaders (and the whole of business) how to master the arts of the Monkey, the Razor, and the Sumo Wrestler to create a lean, learning, and enabling bureaucracy. …”

“…Set up contacts, accounts, and voicemail Make and receive voice and video calls Turn your phone into an alarm clock Explore the Web with Google Chrome Customize your phone’s settings Master the arts of texting and emailing Take and share great photos and videos Get driving directions Watch TV and movies in the palm of your hand Use your phone to monitor your health Learn all the exclusive features of the Galaxy S7 Edge Keep your phone safe and secure…”

“… • Set up contacts, accounts, and voicemail • Make and receive voice and video calls • Turn your phone into an alarm clock • Explore the Web with Google Chrome • Connect with family and friends on Facebook, Pinterest, and other social networks • Customize your phone’s settings • Master the arts of texting and emailing • Take and share great photos and videos • Get driving directions • Watch TV and movies in the palm of your hand • Use your phone to monitor your health • Learn all the exclusive features of the Galaxy S6 Edge • Keep your phone safe and secure Register your book to download more than a dozen bonus tasks and a Glossary…”

Tabla de Contenidos: “…Gregory Dees ix PART ONE: INTRODUCTION 1 Introduction to the Revised and Updated Edition 3 Introduction to the First Edition 13 PART TWO: ACHIEVING IMPACT 25 1 Forces for Good 27 2 Advocate and Serve 47 3 Make Markets Work 73 4 Inspire Evangelists 101 5 Nurture Nonprofi t Networks 125 6 Master the Art of Adaptation 149 7 Share Leadership 175 8 Sustaining Impact 203 9 Putting It into Practice 233 PART THREE: NEW LESSONS FOR NEW TIMES 251 10 Thriving in Tumultuous Times 253 11 Deepening the Six Practices 269 12 Forces for Local Good 289 13 Forces for Good Diagnostic Tool 321 PART FOUR: APPENDIXES AND RESOURCES 325 Appendix A: Research Methodology for the First Edition 327 Appendix B: Field Experts 341 Appendix C: Case Study Research Guidelines and Questions 345 Appendix D: Original Research Interview List 349 Appendix E: Updated Organization Profi les 355 Appendix F: Research Methodology and Sources for New Material 389 Appendix G: Preface to the First Edition 395 Endnotes 397 Additional Resources 411 Acknowledgments 419 The Authors 425 Index 427…”

“…Barry Chazan is Professor of Education and Founding Director of the Master of Arts in Jewish Professional Studies Program at the Spertus Institute of Jewish Learning and Leadership. …”

Tabla de Contenidos: “…; THE CARE AND FEEDING OF A SUPERSTAR; HOW TO STRUCTURE A SUPERSTAR ORGANIZATION; THE BEST INVESTMENT YOU WILL EVER MAKE; CHAPTER 6: MASTERING THE ART OF BUSINESS RELATIONSHIPS; THE RELUCTANT ENTREPRENEUR'S GUIDE TO MAKING FRIENDS IN HIGH PLACES; 12 WAYS TO GET PEOPLE TO WANT TO DO BUSINESS WITH YOU; A SIMPLE TRICK THAT WILL MAKE IMPORTANT PEOPLE WANT TO TALK TO YOU…”

“…She received a PhD in Japa-nese Studies from Tsukuba University and a Master's of Arts from Sophia University. She has been teach-ing and conducting research on Japan for almost two decades. …”

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Tabla de Contenidos: “…Never outshine the master -- Never put too much trust in friends, learn how to use enemies -- Conceal your intentions -- Always say less than necessary -- So much depends on reputation : guard it with your life -- Court attention at all cost -- Get others to do the work for you, but always take the credit -- Make other people come to you : use bait if necessary -- Win through your actions, never through argument -- Infection : avoid the unhappy and the unlucky -- Learn to keep people dependent on you -- Use selective honesty and generosity to disarm your victim -- When asking for help, appeal to people's self-interest, never to their mercy or gratitude -- Pose as a friend, work as a spy -- Crush your enemy totally -- Use absence to increase respect and honor -- Keep others in suspended terror : cultivate an air of unpredictability -- Do not build fortresses to protect yourself--isolation is dangerous -- Know who you're dealing with--do not offend the wrong person-- Do not commit to anyone -- Play a sucker to catch a sucker : seem dumber than your mark -- Use the surrender tactic : transform weakness into power -- Concentrate your forces -- Play the perfect courtier -- Re-create yourself -- Keep your hands clean -- Play on people's need to believe to create a cultlike following -- Enter action with boldness -- Plan all the way to the end -- Make your accomplishments seem effortless -- Control the options : get others to play with the cards you deal -- Play to people's fantasies -- Discover each man's thumbscrew -- Be royal in your own fashion : act like a king to be treated like one -- Master the art of timing -- Disdain things you cannot have : ignoring them is the best revenge -- Create compelling spectacles -- Think as you like but behave like others -- Stir up waters to catch fish -- Despise the free lunch -- Avoid stepping into a great man's shoes -- Strike the shepherd and the sheep will scatter -- Work on the hearts and minds of others-- Disarm and infuriate with the mirror effect -- Preach the need for change, but never reform too much at once -- Never appear too perfect -- Do not go past the mark you aimed for; in victory, learn when to stop -- Assume formlessness…”

Tabla de Contenidos: “….; 39: Practiced Resilience: Master the art of rapid recovery.; 40: Tenacious Creativity: Never give up- there's always another move.; A Note to the Skipper; The Parts of a Sailboat; Acknowledgments; Notes; Bibliography; Index; About the Authors…”

Tabla de Contenidos: “…35 The Customers from Hell[sup(®)] Hall of ShamePart Five: Knock Your Socks Off Service Fitness: Taking Care of You; 36 Master the Art of Calm; 37 Keep It Professional; 38 The Competence Principle: Always Be Learning; 39 Party Hearty; Activities Connections; "The Knock Your Socks Off" Library; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Z; About Performance Research Associates, Inc.; About the Editors…”

Texto completo en Odilo

Texto completo en Odilo