“…This all-in-one guide is your virtual tool kit of cutting-edge ideas and proven techniques to get the results you want. Learn to . . . Master the innovative use of virtual presentation tools such as Adobe Acrobat Connect Pro, WebEx, Microsoft Live Meeting, and GoTo Meeting Meet the challenges of motivating an audience that you cannot see Deliver active presentations that compel participants into action Use icebreakers, games, and polling to keep your audience engaged every step of the way Master the art of moderating thrilling discussions End your presentations with a bang Filled with essential checklists, step-by-step instructions, troubleshooting tips, and revealing case studies, this must-have guide shows you how to make this robust new technology work for you…”

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“…Master advanced troubleshooting techniques for IPSec, MPLS Layer-3, MPLS Layer-2 (AToM), L2TPv3, L2TPv2, PPTP, and L2F VPNs Learn the step-by-step, end-to-end methodology essential for troubleshooting virtual private networks (VPNs) Gain the in-depth knowledge necessary for fast and efficient troubleshooting of IPSec, MPLS Layer-3, MPLS Layer-2 (AToM), L2TPv3, L2TPv2, PPTP, and L2F VPNs Master advanced troubleshooting tools and techniques for all applicable VPN types Debug and fix IPSec site-to-site and remote access VPN issues, such as IKE (ISAKMP) phase 1 and phase 2 negotiation failure, ESP and AH traffic drops, certificate enrollment failures, and maximum transmission unit (MTU) problems Locate and resolve MPLS Layer-3 VPN problems, such as those involving route exchange and label switched path (LSP) failure, MPLS VPN over traffic engineering tunnels, and Multicast VPNs (MVPN) Discover solutions for issues in AToM and L2TPv3-based Layer-2 VPNs, including pseudowire setup failures, attachment circuit problems, and MTU issues Obtain answers for L2TPv2, PPTP, and L2F control connection establishment, session setup, PPP negotiation, and VPN performance issues Refer to specially designed flowcharts to identify issues and find solutions fast Consolidate VPN troubleshooting knowledge through bonus hands-on labs Read and understand detailed analysis of all relevant VPN show and debug command output Troubleshooting Virtual Private Networks presents a systematic troubleshooting methodology for network engineers, administrators, and architects tasked with managing and deploying Cisco IOS VPNs. …”