“…Given the increasing recognition of the customer as a co-creator of value, perceptions of customer service quality during COVID-19 and afterwards matter to businesses in Africa looking to thrive in a new post-COVID era since customers increasingly face several choices in the bid to access consumer products and services. …”

“…An ideal book for students and researchers seeking an accessible introduction to this important topic,Human Spatial Navigationoffers a rich look into spatial memory and the neuroscientific foundations for how we make our way in the world -- Editor…”

“…Her story is that of a lost Eden, full of the textures, tastes, and magical tales of a distant, at times contradictory world. She looks forward to an arranged marriage while completing her graduate education, even as she becomes a magistrate; and, in the end, Koul's marriage proves both loving and enduring. …”
Sumario

“…This volume is the ideal introduction for those approaching the study of experimental literature for the first time or looking to further their knowledge…”

“…Ambient Commons invites you to look past current obsessions with smart phones to rethink attention itself, to care for more situated, often inescapable forms of information…”

“…The book features numerous case studies and detailed examples, including chapter by chapter exercises, plot diagrams, quick-look and learn tables that assist readers to quickly understand genre related script elements, and in-depth script close-ups to examine precisely how writers utilize the principles and elements of drama to create a successful script. …”

“…Told through intimate portraits of each of Ziauddin’s closest relationships – as a son to a traditional father; as a father to Malala and her brothers, educated and growing up in the West; as a husband to a wife finally learning to read and write; as a brother to five sisters still living in the patriarchy – Let Her Fly looks at what it means to love, to have courage and fight for what is inherently right. …”

“…Using newly available Chinese sources, Gewirtz details how the leadership purged the key reformist politician Zhao Ziyang, quashed the student movement, recast the transformations of the 1980s as the inevitable products of consensus, and indoctrinated China and the international community in the new official narrative.Never Turn Back offers a revelatory look at how different China’s rise might have been and at the foundations of strongman rule under Xi Jinping, who has intensified the policing of history to bolster his own authority."…”

“…Whether you're starting a new business, launching a new product line, or looking to refresh a brand for a new generation of customers, Obsessed shows you why the old rules of brand-building no longer apply, and what really works for today's customers -- Editor…”

“…. * Discusses chart pattern identification guidelines, psychology, variations, failures, and buy and sell signals * Covers the most popular and common chart patterns as well as lesser-known ones like throwbacks, pullbacks, and busted patterns * Incorporates quizzes, step-by-step exercises, enhanced graphics and video tutorials to immerse the reader in the world of chart patterns Designed for use by investors and traders, from beginners to experts looking for a practical, easy-to-use guide, comprehensive reference, Bloomberg Visual Guide to Chart Patterns provides a sophisticated introduction to the world of chart patterns…”

“…At a moment when biennials continue to proliferate worldwide, The Manifesta Decade takes Manifesta as a case study to look critically at the landscape from which new exhibition paradigms have emerged. …”

“…Each chapter - with writers including John Elderfield, Boris Groys, Susie Nash and Richard Verdi - analyses a single major book, setting out its premises and argument and mapping the intellectual development of its author, discussing its position within the field of art history, and looking at its significance in the context both of its initial reception and its legacy. …”

“…It also provides a rare look at the enemy side of the action. With his extensive journal notes, combat reports, and painstaking research, Steve Russell has preserved the story as only someone who lived the experience can do…”

“…In the same spirit, he takes a fresh look at evolution in populations, arguing that population history influences precisely how developmental mechanisms evolve. …”
Sumario

“…Online Resource Centre The book is accompanied by an Online Resource Centre providing: * An additional chapter on Intellectual property and the free movement of goods - useful for anyone needing to study this topic * An interactive map of Europe with hot-spots on all EU Member States providing factual information on each country * A timeline of the EU tracing key dates in EU legal history * Electronic copies of the figures from the book are available to lecturers for re-use in lectures and as handouts * A treaty navigation resource enabling the user to look first hand at the key primary sources of law and trace its development and evolution * Video clips from the EU archive demonstrate the important historical context to EU law helping students to appreciate the wider aspects of the EU's development * Web links to useful sources of information provide the ideal platform to online research." …”

“…Now with a new preface in which Tetlock discusses the latest research in the field, the book explores what constitutes good judgment in predicting future events and looks at why experts are often wrong in their forecasts…”

“…This is a time when all members of the design team need to get a realistic feel for what the finished building will look like. A reasonably accurate, though approximate, prediction of the end result is an essential basis for early decision making on which future detailed design is based" -- Editor…”

“…The third part of the book looks at theoretical concepts that are able to describe important aspects of the simulation system; for example, under certain conditions the code becomes a Monte Carlo engine sampling from a discrete choice model. …”

“…The first section of the book contains essays which are written by leading scholars such as Christoph J.M. Safferling, looking at German participation in the Nuremberg Trials, to Winifried R. …”

“…"To know is to bend over a mirror where the world is reflected, to descry images reflected from sphere to sphere: the medieval man was always before a mirror, both when he looked around himself and when he surrendered to his own imagination" (Giorgio Agamben, Stanzas). …”