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61por Perry, Randy C. 1956-“…5 Understanding Dynamic Markets: The Kano Model 8 The Role of DFSS 12 Six Sigma Financial Metrics 14 Candy Wrapper Film: A DFSS Case Study 15 How to Measure..…”
Publicado 2006
Libro electrónico -
62Publicado 2017“…Defining and modelling customer value, and innovative responses to customer needs (the Kano model). Common causes of waste and how to improve flow. …”
Libro electrónico
